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Production and Operations Management (MNO2601)
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BMZ ACADEMY
THE BMZ ACADEMY
@061 262 1185/068 053 8213
BMZ ACADEMY 061 262 1185/068 053 8213
, BMZ ACADEMY
Table of Contents
1.1 All operations transform inputs but differ in how they achieve the output. Discuss the four V’s in
the context of the cast study. (4) ............................................................................................................ 4
1.2 Explain the three components of the triple bottom line. (6) ........................................................... 5
1.3 In the context of climate change and global warming, process designers must become more
aware of using ‘green’ issues. What are some fundamentals that can be considered for more
environmentally friendly process design? (5) ......................................................................................... 6
1.4 The general approaches to designing and managing processes are called process types.
Contextualise 5 different process types by explain how they differ from each other and provide an
example of each. (10) ............................................................................................................................. 6
2.1 Job design is about how we structure individual jobs. (12) .............................................................. 7
2.1.1 What are the six elements of job design? {6} ................................................................................ 7
2.1.2 Explain how each of the job elements may find application in the case study. {6} ...................... 7
2.2.1 What is the design capacity in frying pans? {1} ............................................................................. 8
2.2.2 What is the effective capacity in frying pans? As a percent? {1} ................................................... 8
2.2.3 What is the actual output? {1} ....................................................................................................... 8
2.2.4 What is the efficiency? {2} ............................................................................................................. 8
2.2.5 What is the utilisation? {2}............................................................................................................. 9
2.3 Enterprise resource planning (ERP) is a development of the original materials requirements
planning (MRP) (6) .................................................................................................................................. 9
2.3.1 What is ERP? {1} ............................................................................................................................. 9
2.3.2 What are the benefits of ERP? {5} ................................................................................................. 9
IMPORTANT NOTES TO CONSIDER ........................................................................................... 11
BMZ ACADEMY 061 262 1185/068 053 8213Page 2 of 12
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