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Oper 3100 Exam 1 with complete solutions 2024_2025.
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Oper 3100 Exam 1 with complete solutions 2024_2025.
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Oper 3100 Exam 1 with complete solutions2024/2025
When a company seeks to match the benefits of a successful position while maintaining
its existing position in offering customers a variety of differing services, what is this
process called? - ANSWER-Straddling
An activity-based map is which of the following? - ANSWER-A network that shows how
a company's strategy is delivered to customers
In the operations strategy framework proposed in the textbook, which of the following is
a support platform? - ANSWER-Information Management
A reason for studying operations management (OM) is which of the following? -
ANSWER-Concepts and tools of OM are useful in other functions of business
Operations Management does not involve which of the following: - ANSWER-Portfolio
Management
In the production system of a hospital, a patient is considered a primary input into that
system. A primary transformation function of the same system is which of the following?
- ANSWER-Health Care
Capabilities of a service organization that are derived from the ability to master new
technologies, design and introduce new products, and bring new plants on line
significantly faster than one's competitors are classified as which of the following? -
ANSWER-Organization-based Capabilities
Which of the following is a partial measure of productivity? - ANSWER-Output/materials
Which of the following is a total measure of productivity? - ANSWER-Output/inputs
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