MGMT1135 Exam Study Questions and Answers All Correct
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Module
MGMT1135
Institution
MGMT1135
MGMT1135 Exam Study Questions and Answers All Correct
How might the self-serving bias be observed in a corporate annual report?
a) The report would say more about the company's problems and less about its successes.
b) The report would emphasise the role of competition, inflationary press...
MGMT1135 Exam Study Questions
and Answers All Correct
How might the self-serving bias be observed in a corporate annual report?
a) The report would say more about the company's problems and less about its
successes.
b) The report would emphasise the role of competition, inflationary pressures and other
external causes of problems in the organisation's performance.
c) The report would exclude any bad news about the organisation's performance.
d) The report would acknowledge that competition, the economy and other external
factors should be credited for some of the company's recent success. - Answer- b) The
report would emphasise the role of competition, inflationary pressures and other
external causes of problems in the organisation's performance.
The _________ refers to the idea that we tend to experience a mildly positive mood -
rather than a neutral one - when nothing in particular is going on. - Answer- Positivity
offset
Employees who stay with an organisation mainly because they feel a sense of
obligation to remain are likely to have:
a) High continuance commitment.
b) High job satisfaction
c) High normative commitment.
d) All of the above. - Answer- C) high normative commitment
High normative commitment - Answer- Employees that are normatively committed
generally feel that they should stay at their organisations. Normatively committed
employees feel that leaving their organisation would have disastrous consequences,
and feel a sense of guilt about the possibility of leaving.
high continuance commitment - Answer- Employees who stay with an organization
mainly because they believe it will cost them financially to leave
According to Herzberg, which of the following is NOT a motivator?
a) Autonomy
b) Job security
c) Responsibility
d) Personal growth - Answer- a) autonomy
, In Vroom's expectancy theory, _______ is the perceived relationship between
performance and outcomes - Answer- Instrumentality
job characteristic in which employees are able to complete something from beginning to
end or there is a visible outcome of the work is called: - Answer- Task identity
What are the 5 core job characteristics? - Answer- skill variety, task identity, task
significance, autonomy, feedback
Bandura's Self-Efficacy Theory - Answer- Bandura hypothesized that self-efficacy
affects an individual's choice of activities, effort, and persistence. People who have low
self-efficacy for accomplishing a specific task may avoid it, while those who believe they
are capable are more likely to participate.
According to Bandura's self-efficacy theory, the four sources of efficacy beliefs are: -
Answer- Bandura (1997) proposed four sources of self-efficacy: mastery experiences,
vicarious experiences, verbal persuasion, and physiological and affective states
A British food company reduced absenteeism by giving employees with perfect
attendance each month two chances (through a lottery) to win $500. This is an example
of - Answer- Behaviour modification
Expectancy theory - Answer- Expectancy theory suggests that individuals are motivated
to perform if they know that their extra performance is recognized and rewarded
(Vroom, 1964). Consequently, companies using performance-based pay can expect
improvements.
Normal Technologies Corp. (NTC) offers superb fitness facilities, flexible work hours, a
gourmet restaurant with company-subsidised meals, and a workplace with security
systems for high physical safety. According to Herzberg's motivator-hygiene theory,
these conditions will: - Answer- Increase job satisfaction among employees who value
those conditions.
Hindrance stressors can be defined as _________. - Answer- Hindrance stressors are
work-related demands or circumstances that tend to constrain or interfere with an
individual's achievements at work, and are not likely to be associated with potential
gains for the individual
Which of the following is an advantage of job specialisation?
a) The work is less repetitive
b) Jobs can be mastered quickly
c) Employees are more involved with their jobs
d) Task specialisation has no clear advantages to the organisation - Answer- b) Jobs
can be mastered quickly
Group polarisation occurs when:
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