CIRS EXAM – Airs Questions With Correct
Answers.
Which of the following best describes the purpose of an I&R
service?
a. To answer as many calls as possible as quickly as possible
b. To ensure that other agencies do not produce their own
community directories or databases
c. To bring peopl...
a. The hours in which an I&R service is not available
b. Inquiries which reflect a real need but for which no services are
available
c. The activities that take place immediately following a major
disaster
d. The difference between the amount of calls being made and the
amount of staff available to answer them - answer✔b. Inquiries which reflect a real need but for
which no services are
Which of the following is the most accurate description
of "who does I&R?
a. Mainly 2-1-1 agencies
b. Mainly specialized agencies
c. Virtually all human services organizations
d. AIRS members only - answer✔c. Virtually all human services organizations
Which of the following is the best description of "neutrality"
within the context of I&R?
a. Non-political and non-judgmental
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