MAN 320F- Exam 1 Questions with Complete Solutions
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Module
MAN320F
Institution
MAN320F
Organizational Behavior - Answer-Study of human behavior in organizations
Smart Workforce - Answer-Members work in shifting communities of action in which knowledge and skills are shared to solve real and complex problems
Trends with Human Behavior in Organizations - Answer-- Importance of co...
MAN 320F- Exam 1 Questions with
Complete Solutions
Organizational Behavior - Answer-Study of human behavior in organizations
Smart Workforce - Answer-Members work in shifting communities of action in which
knowledge and skills are shared to solve real and complex problems
Trends with Human Behavior in Organizations - Answer-- Importance of connections
and networks
- Commitment to ethical behavior
- Broader views of leadership
- Emphasis on human capital and teamwork
- Demise of command and control
- Influence of information technology
- Respect for new workforce expectations
- Changing concept of careers
- Concern for sustainability
Contingency Thinking - Answer-Seeks ways to meet the needs of different management
situations
Evidence-Based Management - Answer-Uses hard facts and empirical evidence to
make decisions
Open Systems - Answer-Transform human and material resource inputs into finished
goods and services
An attribute of an organization
Complex Adaptive Systems - Answer-Interact and adapt to their environments to
survive
An attribute of an organization
Organizational Culture - Answer-Shared set of beliefs and values within an organization
Organizational Climate - Answer-Represents shared perceptions of members regarding
what the organization is like in terms of management policies and practices
Manager - Answer-A person who supports and is responsible for the work of others
An effective manager helps others achieve high levels of both (task) performance and
(job) satisfaction
, The Management Process - Answer-Fulfilling the four responsibilities of planning,
organizing, leading, and controlling
Emotional Intelligence - Answer-The ability to manage oneself and one's relationships
effectively
Building Blocks:
- Self-awareness
- Self-regulation
- Motivation
- Empathy
- Social Skill
Social Capital - Answer-Capacity to get things done due to relationships with other
people
Ethics Mindfulness - Answer-An enriched awareness that causes one to consistently
behave with ethical consciousness
Social Exchange - Answer-People build human relationships and trust through
exchanges of favors based on reciprocity
Law of Reciprocity - Answer-If someone does something for someone else, it will invoke
a sense of obligation to return the favor
Upward Delegation - Answer-Passing problems or responsibilities upward in the
hierarchy in ways that burden managers with more work
DESIGN PRINCIPLE: You want to consider and design for congruence (i.e., a match)
between strategy, formal and informal organization
Descriptive vs. Prescriptive Theory - Answer-Descriptive - Describe events or behaviors
of the actors in a case and in your analysis
Prescriptive - Discuss the expected results of your recommendation for solving the
problems you identified
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