Mt. Everest 1996 Disaster* - Answer--Examine how teams make high-stakes decisions in stressful situations
-Examine a catastrophic failure in detail
-Examine two leaders in action during a crisis situation
Subarctic Survival - Answer--synergy
-people coming together talking about the problem a...
MAN320F Case Studies Exam Questions
and Answers
Mt. Everest 1996 Disaster* - Answer--Examine how teams make high-stakes decisions
in stressful situations
-Examine a catastrophic failure in detail
-Examine two leaders in action during a crisis situation
Subarctic Survival - Answer--synergy
-people coming together talking about the problem and coming up with better solutions
-team decisions are generally better
Synergistic Decision Making - Answer--people supportive of one another
-follow rational sequence of activities in dealing with a problem
-can perform better than the sum of their individual effort
Conflict on a Trading Floor - Answer--when placed in a difficult decision, take the path
with least resistance
-don't have to be sleazy to get ahead
The Army Crew Team - Answer--want task conflict over interpersonal
-team leaders need to select right mix of members- technical and interpersonal skills
-get early wins to boost confidence
-foster team trust; not adjust people individually but as a team
-interventions carefully planned to increase team trust and identity
Lincoln Electric - Answer--by working together, outproduce what others would make
alone
-encourage individual performances
-lifetime employment, promote from within, salesmen are expert welder
-policies clear &transparent & explicit
-policies consistently enforced and fair
-executives work as hard as the workers
-not much culture since same type of people work there
Blue Ocean Strategy - Answer--go where the profits and growth, and where the
competition isn't
-iPod- look beyond traditional customer
-create new set of consumers and don't take away
Cola Wars: Coke vs. Pepsi - Answer--competition between two (shelf space,
advertising, selective discounting, diet drinks)
-porter's five forces of competition (power of customers, power of suppliers, threat of
new entrants, substitutes, competition)
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