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Health and Social Care Level 3 - Unit 11 - P6, M3, D2
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P6 – Explain the role of supportive relationships to reduce the risk of abuse and neglect.M3 – Discuss the role of supportive relationships in reducing the risk of abuse and neglect, using examples.
D2 – Evaluate the role of multi-agency working to reduce the risk of abuse of adults, with reference to legal
frameworks, regulations, working strategies and procedures.
In this assignment, I will explain and discuss the role of supportive relationships to reduce the risk of abuse
and neglect using examples. I will then evaluate the role of multi-agency working with reference to legal
frameworks, regulations, working strategies and procedures. I will link all of this to the case study.
Case study;
Miss P’s mental health social worker became concerned when she had received reports that two of Miss P’s
associates were visiting more regularly and sometimes staying over at her flat. Miss P was being coerced into
prostitution and reportedly being physically assaulted by one of the men visiting her flat. There was also
concern that she was being financially exploited. Miss P’s lack of understanding of how to protect herself
when living alone was exacerbated by her mental health needs and consequent inability to set safe
boundaries with the people she was associating with. The social worker recognised that the most
appropriate way to enable Miss P to manage the risk of harm was to involve Miss P’s family, which she
agreed to, and other professionals to develop and coordinate a plan which would enable her to continue
living independently but provide a safety net for when the risk of harm became heightened. Guided initially
by Miss P’s wish for the two men to stay away from her, the social worker initiated a planning meeting
between supportive family members and other professionals such as the police, domestic violence workers,
support workers and housing officers. Although Miss P herself felt unable to attend the planning meeting,
her social worker ensured that her views were included and helped guide the plan. The meeting allowed
family and professionals to work in partnership, to openly share information about the risks and to plan
what support Miss P needed to safely maintain her independence. Tasks were divided between the police,
family members and specialist support workers. The social worker had a role in ensuring that the plan was
coordinated properly and that Miss P was fully aware of everyone’s role. Miss P’s family were crucial to the
success of the plan as they had always supported her and were able to advocate for her needs. They also
had a trusting relationship with her and were able to notify the police and other professionals if they
thought that the risk to Miss P was increasing. The police played an active role in monitoring and preventing
criminal activity towards Miss P and ensured that they kept all of the other professionals and family up to
date with what was happening. Miss P is working with a domestic violence specialist to help her develop
personal strategies to keep safer and her support worker is helping her to build resilience through
community support and activities.
Core principles of care
(P6) The different types of relationships are formal and informal. An example of a formal relationship is one
between a social worker and a service user. An example of an informal relationship is one between two
friends. Supportive relationships are formal and support and benefit another person. Neil Moonie (2005)
believed that the differences are that professionals worked within a framework of values, always involved a
duty of care for the welfare of individuals and professional relationships involve establishing appropriate
boundaries. The professional must ensure that the relationship stays within the boundaries of legislations
and professional bodies. These relationships consist of care values which must be followed. The Care Value
Unit 11
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