CMST 2061 - Final Exam Questions and Answers 100% Pass
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Module
CMST 2061
Institution
CMST 2061
CMST 2061 - Final Exam Questions and
Answers 100% Pass
How does interpersonal communication differ from group communication?
Interpersonal communication occurs between two individuals, while group communication
involves interactions among multiple people, often with shared goals.
What ar...
CMST 2061 - Final Exam Questions and
Answers 100% Pass
How does interpersonal communication differ from group communication?
✔✔Interpersonal communication occurs between two individuals, while group communication
involves interactions among multiple people, often with shared goals.
What are the key components of the communication process?
✔✔The key components include the sender, message, channel, receiver, feedback, and noise, all
of which influence how messages are transmitted and received.
Why is active listening important in effective communication?
✔✔Active listening enhances understanding, demonstrates empathy, and encourages open
dialogue, which fosters better relationships and reduces misunderstandings.
What is nonverbal communication, and why does it matter?
✔✔Nonverbal communication includes body language, facial expressions, and gestures, and it
matters because it can convey emotions and attitudes often more powerfully than words.
1
,How can context affect communication?
✔✔Context influences communication by shaping the meaning of messages based on the
environment, cultural norms, and the relationship between communicators.
What role does feedback play in the communication process?
✔✔Feedback helps the sender understand how their message was received and allows for
adjustments to improve clarity and effectiveness in communication.
What is the significance of cultural awareness in communication?
✔✔Cultural awareness helps individuals navigate differences in values, beliefs, and
communication styles, leading to more respectful and effective interactions.
How can one improve their public speaking skills?
✔✔Improving public speaking skills can involve practicing regularly, understanding the
audience, organizing content effectively, and incorporating engaging delivery techniques.
What are the main barriers to effective communication?
✔✔Main barriers include language differences, emotional barriers, distractions, and cultural
misunderstandings that can hinder message clarity and reception.
2
, How does technology influence modern communication?
✔✔Technology influences communication by providing new channels for interaction,
facilitating instant communication, and altering the ways people engage with one another.
What are persuasive communication techniques?
✔✔Persuasive communication techniques include appealing to emotions, using logical
arguments, establishing credibility, and addressing counterarguments to influence opinions.
What is the role of ethics in communication?
✔✔Ethics in communication involves adhering to principles of honesty, respect, and integrity,
ensuring that messages are conveyed responsibly and without manipulation.
How can storytelling enhance communication effectiveness?
✔✔Storytelling enhances communication by making messages relatable and memorable,
allowing audiences to connect emotionally and understand complex ideas more easily.
What is the concept of noise in the communication process?
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