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NURS 204 LEADEARSHIP AND MANAGEMENT FINAL EXAM GUIDE |BRAND NEW EXAM QUESTIONS AND C0RRECT DETAILED ANSWERS ALL GRADED A+|GUARANTEED SUCCESS|LATEST UPDATE 2024£8.49
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NURS 204 LEADEARSHIP AND MANAGEMENT FINAL EXAM GUIDE |BRAND NEW EXAM QUESTIONS AND C0RRECT DETAILED ANSWERS ALL GRADED A+|GUARANTEED SUCCESS|LATEST UPDATE 2024
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Module
NURS 204 LEADEARSHIP AND MANAGEMENT
Institution
NURS 204 LEADEARSHIP AND MANAGEMENT
NURS 204 LEADEARSHIP AND MANAGEMENT FINAL EXAM GUIDE |BRAND NEW EXAM QUESTIONS AND C0RRECT DETAILED ANSWERS ALL GRADED A+|GUARANTEED SUCCESS|LATEST UPDATE 2024
What Happens when theres Poor Communication? - ANSWER-- pt misunderstanding directions
- pt not following treatment
- pt no tr...
NURS 204 LEADEARSHIP AND
MANAGEMENT FINAL EXAM GUIDE
2024-2025|BRAND NEW EXAM
QUESTIONS AND C0RRECT
DETAILED ANSWERS ALL GRADED
A+|GUARANTEED SUCCESS|LATEST
UPDATE 2024
What Happens when theres Poor Communication? - ANSWER-✅- pt
misunderstanding directions
- pt not following treatment
- pt no trusting us = not telling us the full story
- workflow breakdowns
therapeutic relationship - ANSWER-✅a constructive, purposeful relationship
focused on the needs of the client
- helping clients manage their health and live effectively
- promote optimal independence in their daily lives
Relationship - ANSWER-✅ongoing connection made with another person through
intepersonal communication
Peplau's Theory - ANSWER-✅develop interaction between nurse and patient. (ex.
nurse facilitates interpersonal relationships)
phases of relationship - ANSWER-✅orientation, working and termination
Orientation phase - ANSWER-✅when the nurse and the patient meet and get to
know each other
,- building rapport
- seeking information through questions, history and assessments
working phase - ANSWER-✅the nurse does interventions and when the nurse and
the patient work together to solve problems and accomplish goals
- physical care provided and health care teaching
- discharge planning done here
termination phase - ANSWER-✅The final, integral phase of the nurse-patient
relationship in which discharge planning and educating takes play
Human Communication - ANSWER-✅the process of making sense out of the world
and sharing that sense with others by creating meaning through verbal and
nonverbal messages
Communication - ANSWER-✅A process through which you send messages to and
receive messages from others.
interpersonal communication - ANSWER-✅the exchange of thoughts, feelings, and
beliefs between two or more people
- "i-thou" relations
- sharing true dialogue and honest sharing of self with others
impersonal communication - ANSWER-✅Communication that treats people as
objects or that responds only to their roles rather than to who they are as unique
people.
Elements of Interpersonal Communication - ANSWER-✅- a distinctive form of
communication
- transaction involving mutual influence between individuals
- helps manage our relations
other-oriented - ANSWER-✅being focused on the needs and concerns of others
while maintaining one's personal integrity
mass communication - ANSWER-✅the communication of a concept or message to
large audiences
public communication - ANSWER-✅communication directed at an audience that is
larger than a small group
small group communication - ANSWER-✅communication occurring within small
groups of three or more people
source - ANSWER-✅the originator of the ideas and feeling expressed
- encodes a message
, Message - ANSWER-✅written, spoken, and unspoken elements of communication
to which people assign meaning
channel - ANSWER-✅the means by which a message is communicated
receiver - ANSWER-✅the person who receives and interprets the message
- decodes a message
noise - ANSWER-✅anything that interferes with, distorts, or slows down the
transmission of information
- can be literal, like a tv or others speaking
- can be psychological, and our thoughts can distract us
Feedback - ANSWER-✅the response to the message
- could be verbal or non verbal
- without this, communication is rarely effective
context - ANSWER-✅the physical or psychological environment in which
communication occurs
types of context - ANSWER-✅physical, temporal, psychological or cultural
Transfer Model - ANSWER-✅shows communication as an action, or a transferring of
meaning from source to receiver
- communication takes place when a message is sent and received
- receiver is considered as an endpoint
- its is quite linear
Exchange Model - ANSWER-✅communica as an interaction or exchange in a two
way process
- feedback is incorporated
- human communication occurs when receiving and responding to the source
transaction model - ANSWER-✅human communication is a simultaneous
interaction or transaction between two
- we dont just communicate to exchange messages, we communicate to create
relationships
- both mutually interactive and a person is both a receiver and a messenger
Interpersonal Communication Principles - ANSWER-✅1. Interpersonal
communication connects us to others
2. Interpersonal communication is irreversible
3. Interpersonal communication is complicated
4. Interpersonal communication is governed by rules
5. Interpersonal communication involves both content and relationship dimensions
symbols - ANSWER-✅word, sounds or visuals that represent a message
, - often misinterpreted
implicit rules - ANSWER-✅learing these rules from experience and observing others
explicit rules - ANSWER-✅rules that have been clearly articulated and
communicated
metacommunication - ANSWER-✅messages (usually relational) that refer to other
messages; communication about communication
- accurately decoding unspoken or verbalized meta-messages allow you what people
acutually mean
Context and Relationship - ANSWER-✅the context and content of the message is
influenced by the relationship one has with the messenger
INTRApersonal communication - ANSWER-✅communication with oneself = self talk
- requires being aware of yourself
- consists of positive and negative messages
purpose of self concept - ANSWER-✅- are filters through which one communicates
with other
- are developed through the reflected appraisal of how others see it
Metacognition - ANSWER-✅thinking about your thinking
Relational Orientation - ANSWER-✅a way of thinking that focuses your attention
beyond only the interpersonal aspect and requires you to focus on the intrapersonal
aspect of the other person
Self Concept - ANSWER-✅your subjective decription of who you are, filtered
through your own perceptions
- to understand others, you need to understand yourself
Attitudes - ANSWER-✅learned predispositions
- our likes and dislikes
Beliefs - ANSWER-✅way in which we structure our understanding or reality (true or
not true)
Value - ANSWER-✅an enduring concept of good and bad
- less susceptible to change
- things we learn and form through childhood and interpersonal relationships
mindfulness - ANSWER-✅ability to consciously think about what your are doing and
experiencing rather than responding out of habit
self-awareness - ANSWER-✅knowledge and understanding of oneself
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