Efficiency - Answer-"The means." Attaining the organizations goals. Using resources wisely.
Effectiveness - Answer-"The ends." Achieve results, make right decisions, successfully carry them out so that they achieve the organizations goals.
Planning, organizing, leading, controlling - Answer-W...
Management 420 Exam #1 Questions
and Answers
Efficiency - Answer-"The means." Attaining the organizations goals. Using resources
wisely.
Effectiveness - Answer-"The ends." Achieve results, make right decisions, successfully
carry them out so that they achieve the organizations goals.
Planning, organizing, leading, controlling - Answer-What are the four management
functions?
Planning - Answer-Setting goals and deciding how to achieve them
Organizing - Answer-Arranging tasks, people, and other resources to accomplish the
work
Leading - Answer-Motivating, directing, and otherwise influencing people to work hard
to achieve the organizations goals.
Controlling - Answer-Monitoring performance, comparing it with goals, and taking
corrective action as needed.
Top managers - Answer-Type of manager that makes long-term decisions about the
overall direction of the organization and establish the objectives, policies, and strategies
for it
Middle managers - Answer-Type of manager that implements the policies and plans of
the top managers above them and supervises and coordinates the activities of the first-
line managers below them.
First-line managers - Answer-Type of manager that makes short-term operating
decisions, directing the daily tasks of non managerial personnel.
Henry Mintzberg - Answer-Who was responsible for the 3 principle managerial roles?
Human relations, conceptual, and technical - Answer-What are the 3 skills that star
managers need to cultivate to be successful?
Human relations - Answer-Which skill is important to all managers?
Technical - Answer-Which skill is most important for first-line managers?
Technical - Answer-Top management cannot keep up with their _____ skills any longer.
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