GEB 1011 Exam 2 Questions and Answers All Correct
Departmentalization - Answer- divides organizations into separate units
Advantages of Departmentalization - Answer- 1. employees develop skills and progress within department as they master skills
2. the company can achieve economics of scal...
Departmentalization - Answer- divides organizations into separate units
Advantages of Departmentalization - Answer- 1. employees develop skills and progress
within department as they master skills
2. the company can achieve economics of scale
3. employees can coordinate work within the function and top management can easily
direct activities
Disadvantages of Departmentalization - Answer- 1. departments may not communicate
well
2. employees may identify with their department's goals rather than the organization's
3. the company's response to external changes may be slow
4. people may not be trained to take different managerial responsibilities, instead they
become specialists
5. department members may engage in groupthink and may not need outside input
Four Ways to Structure an Organization - Answer- line organizations
line-and-staff organization
matrix-style organizations
cross-functional self-managed teams
Line Organizations - Answer- has direct two-way lines of responsibility authority and
communication running from the top to the bottom. everyone reports to one supervisor
Line Personnel - Answer- workers responsible for directly achieving organizational
goals, and include production, distribution, and marketing employees
Staff Personnel - Answer- Employees who advise and assist line personnel in meeting
their goals, and include marketing research, legal advising, IT and human resource
employees
Matrix Organization - Answer- Specialists from different parts of the organization work
together temporarily on specific projects, but still remain part of a line-and-staff structure
Advantages of the Matrix Style - Answer- Managers have flexibility in assigning people
to projects
Interorganizational cooperation and teamwork is encouraged
Creative solution to product development problems are produced
Efficient use of organizational resources
, Disadvantages of the Matrix Style - Answer- It's costly and complex
Employees maybe confused where their loyalty belongs
Good interpersonal skills and cooperative employees are a must
It's a temporary solution to a possible long-term problem
Teams are NOT permanent
Cross-Functional Self-Managed Teams - Answer- Groups of employees from different
departments who work together on a long-term basis.
Networking - Answer- Using communications technology to link organizations and allow
them to work together.
Real Time - Answer- The present moment or the actual time in which something takes
place.
Transparency within virtual corporations - Answer- When a company is so open to other
companies that electronic information is shared as if the companies were one
Virtual Corporation - Answer- A temporary networked organization made up of
replaceable firms that join and leave as needed.
Benchmarking - Answer- Comparing an organization's practices, processes, and
products against the world's best.
Core Competencies - Answer- The functions an organization can do as well as or better
than any other organization in the world.
Digital Natives - Answer- Young people who have grown up using the Internet and
social networking.
Restructuring - Answer- Redesigning an organization so it can more efficiently serve its
customers
Inverted Organization - Answer- An organization that has contact people at the top and
the CEO at the bottom of the organizational chart
Organizational or Corporate Culture - Answer- The widely shared values within an
organization that foster unity and cooperation to achieve common goals
Formal Organization - Answer- Details lines of responsibility, authority and postion
Informal Organization - Answer- The system of relationships that develop
spontaneously as employees meet and form relationships
Ethics - Answer- the standards of moral behavior, behaviors that are accepted by
society as right various wrong
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