Introduction to International Business (IBPIBU120R1)
Lecture notes
Organization & People Notes block 1
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Module
Introduction to International Business (IBPIBU120R1)
Institution
Hogeschool Rotterdam (HR)
all the endorsement you need to pass organization & people block 1! notes are taken over during the lessons and contain all the material you need to know. the document also includes self-made questions.
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all the notes you need to pass your test for organization & people block 1! these notes ar...
WHAT DOES A MANAGER DO?............................................................................................ 2
THE DIFFERENT LEVELS OF MANAGERS................................................................................. 2
WHY ARE MANAGERS IMPORTANT?...................................................................................... 3
WHAT IS AN ORGANIZATION?............................................................................................. 3
MANAGEMENT ACCORDING TO HENRY MINTZBERG.................................................................4
TYPES OF ROLES............................................................................................................. 4
REWARDS AND CHALLENGES OF BEING A MANAGER..............................................................4
CHANGES FACING MANAGERS............................................................................................ 5
WHAT IS A DECISION?...................................................................................................... 5
THE DECISION-MAKING PROCESS......................................................................................... 5
FOUR FUNCTIONS OF MANAGEMENT DECISION-MAKING............................................................6
RATIONALITY.................................................................................................................. 6
IRRATIONALITY................................................................................................................ 7
DECISION-MAKING BIASES AND ERRORS.............................................................................. 7
CHARACTERISTIC OF AN EFFECTIVE DECISION-MAKING PROGRESS..............................................8
THE BUILDING BLOCKS OF ORGANIZATIONAL STRUCTURE.......................................................8
DISTRIBUTING AUTHORITY: SPAN OF CONTROL......................................................................9
THE CONTINGENCY APPROACH TO ORGANIZATIONAL STRUCTURE...............................................9
MECHANISTIC VS ORGANIC ORGANIZATIONS..........................................................................9
1. Explain what a manager does
2. Tell what levels of management exist
3. Explain what an organization is
4. Explain what the difference is between efficiency and effectiveness
5. Describe what are the managerial roles (according to Mintzberg)
6. In relation to all the above, explain what are important managerial skills
SUMMARY
WHAT DOES A MANAGER DO?
Management: organizing and supervising the work activities of others so that their activities are
done efficiently and effectively
Manager: someone who coordinates and oversees the work of other people so that
organizational goals can be accomplished
THE DIFFERENT LEVELS OF MANAGERS
Level 1 - Top Managers
Organization-wide decisions and establishing the strategy (=how) and goals that affect the
whole organization.
Skills needed:
Conceptual (most)
Human (middle)
Technical (least)
Level 2 - Middle managers
Defining and discussing information and policies from top management to lower management
and most importantly. Inspiring and providing guidance to low-level managers towards better
performance.
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