Which situation is an example of overall goal of quality management in today's
healthcare Right Ans - The nurse wipes up a spilled drink before clients are
allowed to enter a room
Which ways can a nurse manager reduce risk for an organization Right Ans
- investing a complaint about nursing care from a client's spouse
talking to physicians about ways to improve client care
keeping staff members on task throughout the work day
making sure staff members work minimal overtime
Which situation represents an exception to a blame-free environment
Right Ans - a nurse routinely changes nursing notes after client is discharged
a nurse does not complete an incident report after a med error
Two members of a team have differing opinions on the best course of action.
One member feels a staff reduction is inevitable while the other believes a
staff reduction can be avoided as volumes increase. which of the following are
these 2 experiencing? Right Ans - conflict
Discussing norming stages of group development process with student nurse.
which indicates understanding Right Ans - consensus evolves in this stage
Which of the following are necessary task performance roles that members of
the group or the leader must perform? select all that apply Right Ans -
coordinator
evaluator
energizer
Manager interviewing new nurse for evening position on an ortho unit. which
question to validate the graduate's impression that the nurse manager is
autocratic? Right Ans - does the manager foster dependency
The graduate nurse is told the the nurse manager's leadership style is one of
letting the staff nurses make all decisions about the unit's operations. When
the graduate nurse meets with the nursing staff, which question should be
asked to see if the nurse manager's leadership style is laissez-faire? Right
Ans - "does the manager assume a passive, nondirectional approach
, Nurse manager announces to nursing staff that management has developed a
new policy and procedure that is significantly different from old practices.
which statement by the nurse manager reflects the manager's use of
legitimate power? Right Ans - "every manager has the responsibility to see
that this new policy and procedure is followed 100% of the time. Please join
me in this organization's effort to continue to improve quality care.
Which nursing care delivery situation best reflects the concept of a clinical
microsystem? Right Ans - burn unit
a staff nurse makes negative comments about unit manager leadership style.
which actions is appropriate by the unit manager Right Ans - encourage
staff nurse to talk about the comments you overheard
a nurse manager is attending education conference on leadership styles.
leadership is adaptable. which of the following should she use to complete this
goal Right Ans - situational
a nurse manager asks a staff nurse to work a double shift. the nurse has
already made a family commitment. which conflict? Right Ans -
intrapersonal
growth and maintenance of a group are facilitated by nursing roles. which
roles characterize nurturing roles? select all that apply. Right Ans -
a client's spouse is concerned about the cost of the hospitalization. the nurse
says "because your spouse has medicare, the hospital will be paid according to
the DRG. what does the nurse mean by this statement? Right Ans -
medicare will pay based on a set amount for the specific condition for which
the client was hospitalized
which situation is an example of the overall goal of quality management in
today's healthcare activities? Right Ans - nurse wipes up spilled drink
before clients enter a room
as part of the process of quality improvement, the NM is comparing data
between two hospitals on average length of stay for a total hip replacement.
The comparison is an example of which process Right Ans - benchmarking
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