ServiceNow CSM CIS Exam Practice Questions and Answers
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Institution
Practice Tests
ServiceNow CSM CIS Exam Practice
Questions and Answers
Which of the following are channels?
o A. Contacts
o B. Web
o C. Chat
o D. Article - ANSWER-Answer: B, C - Web & Chat
What is required to enable the Follow the sun field on the Customer Service Case form?
o A. Nothing, it is a standard ...
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