Organizational Change:Proactive change- - Answers PANNED CHANGE, INVOLVES MAKING CAREFULLY
THOUGH-OUT Changes in anticipation of possible or expected problems or opportunities
Organizational Change: Reactive change - Answers Making changes in response to problems or
opportunities as they arise
Collin's Five Stages of
Institutional Decline - Answers Stage 1: Hubris born of success
Stage 2: Undisciplined pursuit of more
Stage 3: Denial and risk of peril
Stage 4 : Grasping for salvation
Stage 5: Capitulation to irrelevance
External Forces for
Organizational Change - Answers -Demographic characteristics
-Market changes
-Technological advancements
-Shareholder & customer demands
-Supplier practices
-Social and political pressures
Areas in Which Change is
Often Needed - Answers -Changing people
- Perceptions
- Attitudes
- Performance
- Skills
-Changing technology
-Changing structure
-Changing strategy
, 1. According to John Kotter, all of the following ways are suggested steps for leading organizational
change except:
A. generate short-term wins
B. create a guiding coalition
C. focus strictly on the employees rather than the actual process of change
D. establish a sense of urgency - Answers c
A Model Of Resistance to change - Answers Change agent characteristics <>Employee characteristics <>
change agent-employee relationship = resistance to change
Organizational change - Answers Adaptive chance: Reintroducing a familiar practice
Innovative change: introducing a practice new to the organization
Radically innovative change: Introducing a practice new to the industry
-Disruption of cultural traditions or group relationships
-Personality conflicts
-Lack of tact or poor timing
-Nonreinforcing reward systems
2. ________ is a process by which a company compares its performance with that of high performing
companies, in an effort to determine and implement best organizational practices.
A. Benchmarking
B. Interceding
C. Systemization
D. Anchoring - Answers B
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller TutorJosh. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £6.92. You're not tied to anything after your purchase.
