IFSM 300 - QUIZ 1 EXAM- 63
QUESTIONS AND ANSWERS
knowledge workers - -People who spend most of their workday creating,
using, and distributing information.
- roles of IS in business - -Information systems support an organization's
business processes, operations, decision making, and strategies for
competitve advantage.
- support of business processes and operations - -Using IT to reengineer
business processes to suport e-business operations.
- support of business decision making - -Using Web-based decision support
systems to support sales managers.
- support of strategies for competitive advantage - -Using information
technology for e-commerce to gain a strategic advantage over competitors.
- information system - -A system that uses people, hardware, software, and
network resources to collect, transform, and disseminate information within
an organization.
- computer-based information system - -An information system that uses
computers an their hardware and software.
- end users - -Anyone who uses an information system or the information it
produces.
- e-business applications - -Applications using the Internet, corporate
intranets, and interorganizational extranets for e-business operations, e-
commerce, and enterprise collaboration.
- e-commerce - -The buying, selling, marketing, and servicing of products
over the Internet and other networks.
- enterprise collaboration systems - -Groupware tools to support
collaboration among networked teams.
- system - -A group of interrelated components with a clearly defined
boundary working together toward the attainment of a common goal.
- feedback - -Data about a system's performance.
, - Control - -Making adjustments to a system's components so that it
operates properly.
- data - -Facts or observations.
- information - -Data that have been placed into a meaningful context for an
end user.
- information system activities - -Converting data into information is a type
of this kind of activity.
- information system model - -An information systems uses people,
hardware, software, network, and data resources to perform input,
processing, output, storage, and control activities that transform data
resources into information products.
- hardware resources - -Machines and media.
- machines - -Computers, disk drives, video monitors, and printers are
examples.
- media - -Magnetic disks, optical disks, and paper forms are examples.
- software resources - -Programs and procedures.
- programs - -A set of instructions for a computer.
- procedures - -A set of instructions for people.
- people resources - -End users and information systems professionals.
- input - -Using the keyboard of a computer to enter data.
- processing - -Computing loan payments.
- output - -Printing a letter you wrote using a computer.
- storage - -Saving a copy of the letter on a magnetic disk.
- control - -Having a sales receipt as proof of a purchase.
- types of information systems - -Information systems can be classified into
operations, management, and other categories.
- operations support systems - -Includes transaction processing, process
control, and end-user collaboration systems.
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