Pharmacy Tech Exam Questions Answers New Upate
Pharmacists - Answers - - Provide patients with valuable information regarding their prescriptions
- Interacts with other healthcare professionals to ensure patients receive appropriate medication therapy
Pharmacy Support Staff - Answers - - Ser...
Pharmacy Tech Exam Questions
Answers New Update
Pharmacists - Answers -✔✔ - Provide patients with valuable information regarding their
prescriptions
- Interacts with other healthcare professionals to ensure patients receive appropriate
medication therapy
Pharmacy Support Staff - Answers -✔✔ - Serves the Pharmacist
- Serves all customers at Pick-up
- Fills prescriptions and Production
- Processes prescriptions at Drop-off
- Serves Customers at Drive though
-Maintains Pharmacy department
Waiting area - Answers -✔✔ Customers wait while their prescriptions are being
processed
RxPick-up Terminal - Answers -✔✔ Member in this area is responsible for serving
customers when they pick up their completed prescriptions.
Waiting Bins - Answers -✔✔ Where prescriptions are stored for Pick-up. Prescriptions
are organized in the bins alphabetically by the patients last name.
OTC section - Answers -✔✔ Where over the counter items are carried, these items
require tracking such as pseudoephedrine.
Drive-thru - Answers -✔✔ Used for picking up and dropping off prescriptions.
Production Workstation - Answers -✔✔ Here, labels are printed and prescriptions are
filled. Once the medication is selected from inventory we perform an Accuracy Scan to
ensure that the right medication was pulled. Member in this area is responsible for
answering calls to the Pharmacy and directing calls to the appropriate person.
Quality Assurance (QA) Workstation - Answers -✔✔ At this station the pharmacist
performs final verification to ensure that all prescriptions are filled accurately.
Consultation Area - Answers -✔✔ Used by Pharmacists to provide healthcare
information, as well as to answer questions patients may have.
Drop-off Workstation - Answers -✔✔ New and refill prescriptions are dropped off and
proceeded through the computer.
, Compounding Area - Answers -✔✔ This area is where the Pharmacist prepares
compounds and reconstitutes medications. Area is located near a sink.
Bays - Answers -✔✔ Prescription medications are stored on Shelving units referred to
as bays.
Administration Area - Answers -✔✔ Used by Team members to complete paperwork.
Responsibilities at Pick-up - Answers -✔✔ - Acknowledge then serve customers
- Ask for help when there are 3 or more customers in line
- Focus on the customer
- Complete all pick-up procedures
- Review all pharmacy register messages with the customer
- Direct customers to consultation when prompted and notify the Pharmacist
- Thank customer using their name
- Pass all issues to the QU pharmacist
- Maintain the Waiting Bin
Responsibilities at Production - Answers -✔✔ - Be aware of customers, when serving
customers on the phone, introduce yourself and offer assistance
- Acquire the prescription label, print 3 families at a time, use batch function
- Obtain the Stock Bottle
- Perform Accuracy Scan
- Count, pour, or prepare the medication
- Select an appropriate container
- Affix labels and stickers to the container
- Prepare the order for final verification by the Pharmacist at QA
Accept refill requests from customers over the shine
Responsibilities at Drive-thru - Answers -✔✔ - Acknowledge then serve customers
- Focus on the customer
- During Pick-up, review all Pharmacy Register messages with customer
- Notify the Pharmacist, if consultation is required
- During Drop-off, perform pre-entry of all prescriptions while the customer is at the
window and scan the hardcopies into RxConnect for immediate visibility of these
prescriptions in the Triage Queue
Drop off responsibilities - Answers -✔✔ - Always accept all persecutions and begin
data entry, the system will guide you in the process. At CVS caremark, we can help all
patients including those with specialty prescription.
- Call for back up when there are 3 or ore customers in line
- Ast for customers DOB, address and allergies/conditions for each patient and
document on the hardcopy
- Ask for customers preferred number
- When presented with 3 or more prescriptions, process one prescription through
adjudication while the customer is still at drop-off.
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