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Resort and Club Exam #2 Questions and Answers
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Resort and Club Exam #2 Questions and Answers In the video, what did the first member like best about his club? The fact that they knew his name. The primary reason for studying motivation is: To gain insight into human behavior You can think of motivations as: Causative factors, ...

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  • December 8, 2024
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  • 2024/2025
  • Exam (elaborations)
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  • resort and club exam 2 questions and answers
  • in the video what did the first member like best
  • the primary reason for studying motivation is to

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Resort and Club Exam #2 Questions and
Answers
In the video, what did the first member like best about his club? - answer The fact
that they knew his name.

The primary reason for studying motivation is: - answer To gain insight into human
behavior

You can think of motivations as: - answer Causative factors, incentives, and drive

What is level 1 of Maslow's Hierarchy of Needs? - answer Physiological

You decide to join the 4H club as an outside of school activity. Which of Maslow's needs
is being met? - answer Belonging and Social Needs

In the context of Maslow's Hierarchy of Needs, the primary motivation for joining a club
is: - answer Esteem and Status Needs

You have a contest with your friend to see who can stay under water the longest, but
you finally must return to the surface to take in a large gulp of air. What need, according
to Maslow, must be met? - answer Physiological Needs

You have decided to undergo some serious training so that you will have a chance to
compete in the charity decathalon next Spring. On what level of Maslow's hierarchy of
needs would this desire to excel at competition fall? - answer Self-actualization

You purchase a carbon monoxide detector for your home. Which of the needs in
Maslow's hierarchy is being met? - answer Safety and Security

Which of the following would NOT be considered part of the appeal of a Private Club? -
answer Annonymity

You are new to your sales firm and struggling to get new accounts. You think that if you
belong to a Private Club and take your clients there it might give you an air of
respectability. Which of the following is likely to be your primary intangible reason for
joining? - answer Exclusivity

In the video, what was the complaint about the Mercantile Club? - answer It was not
worth the money, They had a bad attitude, They only cared about the dues

You are a very busy person during the week, but on Saturday mornings you like to meet
up with a few of your buddies and play a round of golf. Which intangible reason would

,be on the top of your list as to why you would join a Private Club? - answer
Association with Friends

A Tangible benefit is a feeling of belonging in a club. - answer False

An intangible benefit is something that can not be touched - answer True

Some tangible benefits include - answer Preset Menus
No interruptions
No check presented
Private meeting rooms

Key intangible benefits of city clubs are: - answer Name recognition
Prestigious image
Place to relax
Sense of belonging

You don't care much for fancy meals, but you live to play golf so you are considering
joining a Country Club. What type of membership would you be likely to select? -
answer Full Membership

What type of club membership would be best for you if you reside in Dallas, but wish to
use a club in Boston for business purposes when you there a few times a month? -
answer Nonresident

The Image the Country Club projects is a good example of an Intangible Benefit of
Membership. - answer True

Which of the following would be an Intangible Benefit of joining a Country Club? -
answer Sense of Belonging

"I joined the Mountain Crest Country Club because they had a better golf course than
the Hill and Dale Country Club and their initiation deposit was lower." This person is
primarily motivated to join the Country Club the - answer Value

You know that understanding the members is the key to being a successful manager.
One of the suggestions is for you as the manager to encourage your Employee Partners
to bring up problems. How can this help you understand your membership? - answer
Employee Partners are likely to hear things from the members that you as the manager
would not hear.

A Tangible benefit is a feeling of belonging in a club. - answer False

According to Bill McLeod, keeping Members and attracting new Members depends
almost entirely upon Member satisfaction. - answer True

, Bill McLeod states that "the club will only achieve its goals if the Employee Partners and
Member partners embrace and share the same goals with the manager." This implies
that a successful club manager must first be: - answer The leader of the club

Membership is the key to success in the private club industry. - answer True

According to Bill McLeod, what is the key to success in managing the Private Club
Industry? - answer Understanding the Members and building the Membership

According to the McLeod article, what is the number one factor in member satisfaction?
- answer Having a positive relationship with the manager

Which category of membership allows you to use the clubhouse facilities and
sometimes other recreational facilities-but NEVER includes golf? - answer Social

At what level in Maslow's hierarchy does the private club sector cater to a member's
needs? - answer Esteem and Status

As a Private Club Manager, it is vital that you understand what motivates your
members. What method(s) below might help you do that? - answer Be accessible to
your members.
Encourage your staff to bring up problems.
Use suggestion boxes.
Hold member focus groups.

Which would be considered an intangible reason for joining a City Club? - answer
Personal recognition when you walk in the door.

Which of the following would NOT be considered a tangible benefit of Country Clubs? -
answer Image and Prestiege

As the economy recovered after the war, the Country and City Clubs that developed
were "amenities" driven. What is an "amenity"? - answer An aspect of a facility that
goes beyond the basics

Before WWII, private clubs were started for the pleasure of a select group of people.
After the war, - answer Clubs developed as an amenity for a community, business
center, business development, or office complex

The clubs that were able to survive the depleted economy during WWII were
characterized by a membership philosophy of keeping people out. These "fine old
clubs" for well-connected people were known as: - answer Blue Blood Clubs

The list of responsibilities to our members includes all EXCEPT which of the following? -
answer We maintain our property well.

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