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IAED ETC CERTIFICATION 2024 EXAM ACTUAL EXAM COMPLETE 200 QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT ANSWERS) /ALREADY GRADED A+ £10.43
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IAED ETC CERTIFICATION 2024 EXAM ACTUAL EXAM COMPLETE 200 QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT ANSWERS) /ALREADY GRADED A+

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IAED ETC CERTIFICATION 2024 EXAM ACTUAL EXAM COMPLETE 200 QUESTIONS WITH DETAILED VERIFIED ANSWERS (100% CORRECT ANSWERS) /ALREADY GRADED A+ In order to become a successful emergency telecommunicator, a combination of the following is required: - ANSWER -Training and temperament True or False...

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  • December 9, 2024
  • 11
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • IAED -ETC
  • IAED -ETC
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IAED ETC CERTIFICATION 2024 EXAM ACTUAL
EXAM COMPLETE 200 QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT ANSWERS)
/ALREADY GRADED A+


In order to become a successful emergency telecommunicator, a combination of the following is required:

- ANSWER ✔✔-Training and temperament


True or False: If a field unit needs a certain type of assistance, it is usually up to that field unit to locate,

notify, and coordinate the additional resources. - ANSWER ✔✔-False


True or False: The IAED (the Academy) enforces its Code of Ethics by withholding or revoking the

certifications of those who fail to agree to, or uphold, these standards. - ANSWER ✔✔-True


When faced with an ethical dilemma in the communication center, the ETC should first: - ANSWER ✔✔-

Follow established protocol, procedure, and policy


A procedure that has been highly defined, structured, and placed into a reference system is known as a: -

ANSWER ✔✔-Protocol


The three "P's" refer to: - ANSWER ✔✔-Protocol, procedure, and policy


Wireless internet devices (such as smart phones) connect to the internet using: - ANSWER ✔✔-WiFi


Cell phone networks are divided into specific areas called cells, each with its own: - ANSWER ✔✔-

Antenna




Crafted for Academic Insight by ©Olivia GreenWays 2025. All rights reserved.

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True or False: Prior to the development of emergency number technology, either the caller or the operator

had to try to figure out which agency or department emergency calls should go to, based on the callers

location. - ANSWER ✔✔-True


What does the acronym TDD stand for? - ANSWER ✔✔-Telecommunications device for the deaf


What does the acronym VoIP stand for? - ANSWER ✔✔-Voice over Internet Protocol


The technology that allows an ETC to take an automatic number identification (ANI) number and "dip" it

into an address database is called" - ANSWER ✔✔-ALI (automatic location identification)


What does the acronym CAD stand for? - ANSWER ✔✔-Computer-aided dispatch


The total number of emergency calls has increased dramatically due to wireless technology - ANSWER

✔✔-True


In the context of the communication process, the "medium" is: - ANSWER ✔✔-How the message is

conveyed


True or False: In the context of the communication process, "noise" can occur when you are thinking

about something else and essentially blocking out most or all of an incoming message. - ANSWER ✔✔-

True


Diction refers to: - ANSWER ✔✔-The choice of words and phrases used to communicate


True or False: It is good practice for ETCs to try to impress callers by using specialized language: -

ANSWER ✔✔-False


True or False: Active listening requires the ETC to tune out distractions and focus on the caller's message.

- ANSWER ✔✔-True


ETCs are morally, and in many cases legally, obligated to: - ANSWER ✔✔-Ensure confidentiality of

intimate/sensitive information about the caller/patient/victim


Crafted for Academic Insight by ©Olivia GreenWays 2025. All rights reserved.

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