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Cactus Club – Hostess Questions & Answers
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Cactus Club – Hostess Questions & Answers Richard Jaffray President & Founder We are one of the top brands in ___________ We are one of the ______________ in North America We double sales every ______-______ years We ________ sales every 5-7 years Our motto is __________ ...

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  • December 9, 2024
  • 11
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • cactus club hostess questions answers
  • our first brand pillar is this comes f
  • our second brand pillar is this has

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Cactus Club – Hostess Questions &
Answers
Richard Jaffray - answer President & Founder

We are one of the top brands in ___________ - answer We are one of the
______________ in North America

We double sales every ______-______ years - answer We ________ sales every 5-
7 years

Our motto is __________ - answer "every guest leaves happy" is our _______

Our first brand pillar is __________. This comes from detail, consistency, ethical and
quality sourcing, etc. - answer Food people love. Describe this.

Our second brand pillar is _____________. This has to do with all the details that are
invisible to the client but create an energizing vibe all day. - answer The cactus vibe.
Describe this.

Our third brand pillar is ____________. At cactus, you will get the same quality and
characteristics of a dish in Alberta as in Calgary. - answer Consistency. Describe
this.

Our first staff motto is ___________. This has to do with providing exceptional service,
where customers are treated like royalty. All qualms are sought to be dealt with
immediately and with the upmost care, etc. - answer Above and beyond. Describe
this.

Our second staff motto is __________. This has to do with staying positive, being open
to learning and carrying yourself with dignity and respect. - answer Attitude
determines your altitude. Describe this.

Our third staff motto is _____________. This means we are continuously improving on
a micro and macro level. - answer Kaizen. Describe this.

Our fourth staff motto is __________. This has to do with taking pride and ownership of
your contribution to the Cactus Club. - answer It's your business. Describe this.

What does TK stand for? This is where new yummy dishes are created. - answer
The Test Kitchen. What is it?

, What is Ocean Wise. What is it? - answer A highly acclaimed fish conservation
program led by the Vancouver Aquarium. What is this called?

Canadian Roundtable for Sustainable Beef. What is it? - answer A community of
devoted to advancing sustainability in the Canadian beef industry. What is it called?

Raised By a Canadian Farmer. What is this program? - answer A program that
works to ensure high animal care standards are being upheld on Canadian chicken
farms across Canada. What is this called?

National Farm Animal Care Council. What is this? - answer A Council that brings
together key partners under a collective decision-making model for advancing farm
animal welfare. What is this called?

The Green Table Network. What is it? - answer A conservation initiative that is based
on a set of operating standards and targets that define a "green restaurant". What is this
called?

We are attentive and __________. - answer We are _________ and approachable.

We are both ________ and easy-going. - answer We are both efficient and
________.

We don't make ___________. - answer We ________ make assumptions.

Cactus donates to approx. _________ charities annually. - answer Cactus
__________ to approx. 300 _________ annually.

What is a BP? - answer A business partner is you, because the staff are a part of the
business!

What is "bleed green"? - answer When cactus becomes more than just a job. What
do we call this?

May I speak? When do we use this and what does it mean? - answer Asking
permission to speak. Usually when asking a question to check that someone is
receptive and available.

What is a KP? - answer A kitchen partner.

Behind - answer This word is used to let someone know you're behind them/moving
around from behind them.

FOH and BOH - answer These acronyms differentiate whether you work in the front
of house or back of house

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