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Club Management Chapter 4 Questions and Answers £10.89
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Club Management Chapter 4 Questions and Answers
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Club Management Chapter 4 Questions and Answers Overarching goal of club strategic planning to help ensure that the executive management team has established a vision and amission for the club and that the paid staff is achieving the vision and mission through the process of achieving the strateg...

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  • December 9, 2024
  • 11
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • club management chapter 4 questions and answers
  • strategic plan a broad based and conceptual in nat
  • a successful strategic plan leads to operations pl

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  • CLU
  • CLU

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Club Management Chapter 4 Questions
and Answers
Overarching goal of club strategic planning - answer to help ensure that the
executive management team has established a vision and amission for the club and
that the paid staff is achieving the vision and mission through the process of achieving
the strategic plans goals and objectives

strategic plan - answer a broad-based and conceptual in nature and requires long
rang, big picture, visionary thihnking

A successful strategic plan leads to - answer operations planning, which is more
short term and pratical in nature

strategic planning offers these benefits for a private club - answer 1. Offers the club
a way to examine where it is presently or where it should be when it opens

2. Allows the club to define its future direction,

3. Provides consensus direction that can be measured and evaluated

Difficulties in strategic planning - answer long term strategies bind future boards

Club strategic planning (top of triangle) - answer the clubs board, long range
planning comittee and GM/COO usually take the lead in creating the clubs strategic
plan. the primary strategic planning issues include the highest level strategies and
initiatives

functional strategic planning (middle of triangle) - answer the functional department
heads, typically repersented by staff heading up non-operational, key support entities at
the club that function for the benefit of the entire club usually take the lead in creating
functional strategic plans

operations strategic planning (bottom of triangle) - answer the operations departmetn
heads typically represented by the food and bev director and the heads of various
sports areas of club usually take the mlead in operatinal strategic planning

Long term perspective and effects operational decisions - answer strategic planning

Progressive order of importance elements that will help integrate a strategic plan -
answer 1. Agreeing on the need
2. needs assessment
3. setting ground rules

, 4. membership input
5. competitive analysis
6. strategic planning retreat
7. vision
8. mission
9. goals
10. objectives
11. organizational situation analysis (SWOT)
12. Strategy statement
13. budgets
14. action plan
15. assessing progress

Agreeing on the need - answer Most fundamental element is an agreement on
strategic plan; may be done at a board meeting with key staff present, or require a
special meeting. After the agreement on the need for a strategic plan, the strategic
planning process beings and preliminary research is conducted in advance of any
further formal strategic planning meetings. Typically, the GM/COO members of the
board and members of the long range planning committee take on or assign an array of
duties to gather information that will be used throughout the strategic planning process

Needs assessment - answer preliminary research to assess the needs of the club
usually includes confidential interviews, a minutes review, a financial review, an
operational audit, and an environmental scan. Once these five steps have been
completed, a report is compiled identifying a master list of issues for consideration
during the strategic planning process

confidential interviews - answer strategic planning team should meet with individuals
and small groups to discuss their opinions and views on various aspects of the club.
these condfidential interviews serve as a way to discover the general feelings and
climate of the club

minutes review - answer a comprehensive analysis of the minutes from board
meetings, annual meetings, and other major deliberations should be conducted for the
preceding 5-7 years. THe report that develops from this analysis should be a listing and
big picture summary of the situations, actions, and past direction of the club that could
influence the future direction of the club

financial review - answer a comprehensive analysis of club financial statements
should be conducted for the preceeding 5-7 years. the report that develops should
include a listing of the end of year budget to actual results (income and expenses) and
much more

operational audit - answer a detailed analysis of the clubs major and minor operating
departments drawn from past member surverys, secret shopper reports, and much

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