Pre-revolution management style - Answers -✔✔ Autonomy
self-management
flexible hours
work at home/small group
household income
Post-revolution management style - Answers -✔✔ Non-autonomy
inflexible hours
long commute to noisy work place
individual income
Goodrich - Answers -✔✔ Early 1900s-addressed labor concerns
First HR department-1905
Purpose of first US HR department - Answers -✔✔ Avoid unions
Handle worker/mgmt issues
Help companies comply with new laws
Taylorism - Answers -✔✔ Scientific management style that analyzes and synthesizes
workflows
Focuses on improving economic efficiency, especially in labor productivity
HR use in WWII - Answers -✔✔ Labor in short supply, people picked up jobs there
were not used to
HR used for recruiting, testing, and motivating
HR outlook 1960-1970 - Answers -✔✔ Civil Rights Act (1964)
OSHA
discrimination and safety addressed
HR outlook 1970-1990 - Answers -✔✔ Theory X/Y
Strategic mgmt
Lean thinking
Maslow
How did mangers used to view HR? - Answers -✔✔ as a necessary expense rather
than a source of value to the organization
Events of the Triangle Factory Fire - Answers -✔✔ 10 story factory caught on fire
Fire ladder could only reach 6th floor
Multiple exit doors were locked from the outside to keep workers in
Effect of the Triangle Fire on the workplace - Answers -✔✔ Raised awareness to safety
regulations, human rights, and general workplace environment practices
What was the research intent of the Hawthorne Studies? - Answers -✔✔ Done by Elton
Mayo. Researched how employees' surroundings and who they are working with affects
productivity and satisfaction
What did Elton Mayo find from the Hawthorne Studies? - Answers -✔✔ Mental
attitudes, proper supervision, and informal social relationships experienced in a group
were key to productivity and satisfaction
Define Human Resources Management - Answers -✔✔ The policies, practices and
systems that influence employees' behavior, attitude and performance
How can HRM contribute to an organization's performance? - Answers -✔✔ Help avoid
litigation and lawsuits
Help recruit and retain the best employees for the company
Help write accurate job descriptions
Define Human Capital - Answers -✔✔ An organization's employees described in terms
of their training, experience, judgement, intelligence, relationships, and insights
What are the 2 types of human capital? - Answers -✔✔ Commitment and Control
Commitment - Answers -✔✔ Broadly defined tasks
High employee participation
Highly skilled work
Extensive training
High wages/benefits
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