Club Exam 1 Questions and Answers
correct
Clubs as part of hospitality sytsem - answer
Historical overview of club management - answer -first country club in US= The
Country Club (Brookline, MA)
-concept originated with 1879 Myopia Club
-first city club= Somerset (Boston)
-St Andrews (1754) wrote rules and etiquette of golf and club membership
-Charlie MacDonald= father of organized golf (built first 18 hole course)
Private club (club industry definition) - answer Definition: common interest (sport,
social, activity), meet at a standard/common pace, admission procedure
-country club (6k-7k): 600-800 members, $36k initiation fee, monthly dues
-city club (2k-3k): 1200-1500 members, $6k initiation, lower monthly dues
Types of ownership of clubs - answer -equity owned (private or non profit)
-non-equity owned (private)
-non profit private
-clubs and homeowner
Private Club Label-- Common bond - answer -private social, recreational, or athletic
club with common bond among members
Membership maintenance and promotion - answer -membership size capped
-waitlists
-membership committee
-clubs seeking balance in average ages
Membership election - answer -new member proposed by current member and
seconded
-sponsors not on board
-posting of perspective members
-letters of rec, potential social event
-election held
Types of clubs - answer golf/country (full service or single purpose), city, military,
athletic, university, yacht/beach, corporate, development
Positive trends - answer -golf growth during pandemic
-growth in pickle ball, racquet sports, spa, fitness
, -importance of dining
Types of memberships - answer -regular (full), house, social, junior (legacy),
senior/life, non-resident, widow, clergy, honorary
Changes in membership status - answer -transfers, resignations,
suspensions/expulsions, disciplinary action of delinquent members
Organizational structure (exhibits 1 and 2 in textbook) - answer Inverted
pyramid/hourglass: members first, then BOD/Governors, exec committee, committees,
GM... other side/shrinking= dept heads, staff
Types of committees - answer BOD (exec), strategic, finance, bylaws/rules,
nominating, membership, social, athletic, golf course/grounds, facilities
Concepts in clubs (public, luxury for all) - answer Luxury for all: simple but unique;
great style, design, service, value, experience
-handmade, passion communicated, commitment to the ideal, love for the best
Clicking - answer Courage to try new things
Let go of old
Insight to restructure
Commitment to follow through Knowledge to make it work
Brailling - answer look for bumps in culture
Cashing out - answer seek simpler life, exiting corporate "rat race", brain draining
and "quiet quitting"
Cocooning - answer staying home and nesting
Down-aging - answer feeling younger, nostalgic
Egonomics - answer market to me personally
Fantasy adventure - answer seeking adventure that is "risk free" or controlled
99 lives - answer too busy, seeking convenience
SOS (Save Our Society) - answer social conscience for ethics, passion, concern
Small indulgences - answer little luxuries
Being alive - answer focus on health, treatment
Vigilante customer - answer angry consumers, want it done right
