This document provides a comprehensive overview of the challenges and strategies for Stone Stylist Ltd. It outlines key issues the company is facing, such as unsuitable management style, lack of monitoring, poor communication, and changes in company culture. The report also includes business goals ...
Unit 6: Stone Stylist Ltd Report Activity 1
In the exam, you may not have enough time to write such a detailed report.
However, this document will help you gain a better understanding of the concepts
you might encounter. You can apply this report to various questions in the exam, as it
includes all the techniques James could use, management styles, and relevant
graphs for a clearer understanding.
Table of Contents
1. Introduction ........................................................................................
2. Understanding the Case Study .....................................................
○ Overview .................................................................................
○ Strategic Objectives (Business Goals) .......................................
3. Comparison Between Lisa Stone and James Stone ..
○ Management Style ...................................................
○ Action Centered Leadership ..................................
○ Functions of Leadership .........................................
○ Functions of Management ....................................
○ Motivation ..............................................................
4. Data Analysis ...........................................................
○ Figure 1: Employee Data for Stone Stylist Ltd. ......
○ Figure 2: Sales Data for Stone Stylist Ltd. ............
○ Calculating Net Profit Margin ...............................
5. Challenges ..............................................................
○ Unsuitable Management Style ...............................
○ Poor Motivation ......................................................
○ Decreasing Revenue and Net Profit .......................
○ Skills Gap .................................................................
6. Proposals ................................................................
○ Transformational Leadership Style ......................
○ Management by Objectives Performance Appraisals .
○ Quality Circles ........................................................
○ External and Off the Job Training ...........................
7. Recommendations ..................................................
○ Two-Way Communication ....................................
○ Financial Motivators ...............................................
○ Kaizen .................................................................
○ Human Resources Planning .................................
8. Charts ...............................................................
○ Updates ..................................................................
BTEC BUSINESS UNIT 6 PRINCIPLES OF MANAGEMENT
, Business Profile:
Stone Stylist Ltd is a company that creates custom stone products for homes and
businesses. They are known for their excellent craftsmanship and attention to detail.
The business employs 50 workers for production and installation, as well as 10 staff
members in the head office who handle administration, marketing, and sales.
Despite their good reputation, the company has been struggling with communication,
operational inefficiencies, and employee satisfaction. They also face challenges with
meeting production timelines, keeping employees, and maintaining high customer
satisfaction levels due to resource problems. These issues are made worse by a lack
of structured monitoring systems and training opportunities for staff.
In 2022, the company’s founder handed over leadership to a new operations
manager, who introduced changes to cut costs and increase profits. While these
changes aimed to improve the business, they have left staff unhappy and morale
low. This report will discuss the company’s goals, the main challenges they face, and
strategies to address these problems.
Business Goals and Recommendations to Achieve Them: To help Stone Stylist Ltd
achieve its goals, the following strategies are suggested:
Goal 1: Increase Net Profit by 12% by 2026
The company may achieve this goal by increasing efficiency, reducing waste, and
improving its supply chain. Applying lean manufacturing processes will assist to
simplify operations, decrease downtime, and make better use of resources. They
might also generate new revenue sources, such as providing maintenance services
BTEC BUSINESS UNIT 6 PRINCIPLES OF MANAGEMENT
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