This document is marked by a Pearson Btec business exam marker and approved as a Distinction level document. This 7 page document include overview
Issues
Reccomendations
and Conclusion.
Please do not hesitate to contact me if you have any questions.
DO NOT WASTE YOUR EXAM TIME BY MAKING CHAR...
DO NOT WASTE YOUR EXAM TIME IN MAKING CHARTS AND GRAPHS.
The presentation should:
• Show your understanding of how the current management approach is
affecting the Motivation in Stone Stylist Ltd.
• Make recommendations about how Stone Stylist Ltd could achieve a quality
management standard.
Step 1: Open PowerPoint.
⬇️
Step 2: Name your document as instructed by your school.
Step 3:
Slide 1:
Stone Stylist Ltd
To: James the Managing director
By______________(your name)
Slide 1 Speaker Notes: This presentation will focus on the key challenges currently
affecting Stone Stylist Ltd including low employee morale, inefficiencies in
operations, and inconsistent customer satisfaction. These issues are impacting not
just the company’s internal processes but also its reputation and success in a highly
competitive industry.
I will share practical recommendations to address these problems and solutions
designed to boost employee motivation, streamline operations, and improve the
customer experience. These proposals are grounded in proven management
strategies and tailored specifically to the needs of Stone Stylist Ltd.
I will also provide an analysis of the company’s financial performance to highlight the
underlying causes of declining profits and propose strategies to improve them. By
prioritizing an engaged workforce, operational efficiency, and stronger customer
relationships, these recommendations aim to set Stone Stylist Ltd. on a path to
sustainable growth and success.
, Slide 2:
Business Overview
- Ownership and Management:
● Established as a high-end home décor and renovation company.
● Known for its premium stone products like countertops, flooring, and wall
cladding.
● Currently managed by James, who recently took over leadership.
- Business Goals:
● Increase profitability by 12% by 2027.
● Improve employee satisfaction to enhance productivity and retention.
● Achieve a 90% customer satisfaction rate by 2026 to strengthen market
position.
Slide 2 Speaker Notes:
Stone Stylist Ltd. has built a strong reputation as a leader in home décor and
renovations, offering high-quality stone products like countertops and flooring. The
company has been known for its craftsmanship and attention to detail, making it a
trusted name in the industry. Recently, there has been a significant change in
leadership, with James taking on the role of manager. This shift has brought new
challenges but also opportunities to modernize and grow the business.
The company has set clear goals to guide its progress. Increasing profitability by
12% by 2027 is a key focus, reflecting the need to streamline operations and reduce
costs. Improving employee satisfaction is also a priority, as the company recognizes
the importance of a motivated and engaged workforce in achieving success. Lastly,
aiming for a 90% customer satisfaction rate by 2026 shows a commitment to
delivering exceptional service and maintaining its competitive edge in the market.
These goals highlight Stone Stylist Ltd.'s drive to overcome its current challenges
and secure a brighter, more successful future.
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