DECA MCS Performance Indicators
Question and answers already passed
Explain the nature of affinity partner relationships - correct answer ✔A group
that is able to have influence on a bunch of consumers so organizations
partner with these groups to market their products/services because they
know it will reach a certain audience.
In the context of sports the affinity group could be an NFL team and the
company could be gatorade for example and they partner together to better
market their gatorade to the NFL players
Describe the nature of emotional intelligence. - correct answer ✔Emotional
intelligence is a set of personal skills in the following areas.
• Foster self-understanding to recognize the impact of personal feelings on
others.
• Develop personal traits to foster career advancement.
• Apply ethics to demonstrate trustworthiness in working with others.
• Exhibit techniques to manage emotional reactions to people and situations.
• Identify with others' feelings, needs and concerns to enhance interpersonal
relations.
• Use communication skills to foster open, honest communications.
• Use communication skills to influence others' point of view.
• Apply problem solving techniques to obtain solutions to issues and
questions.
• Manage stressful situations to minimize negative workplace situations.
• Implement teamwork techniques to accomplish goals.
• Employ leadership skills to achieve workplace objectives.
• Manage internal and external business relationships to foster positive
interactions.
,Explain the concept of self-esteem. - correct answer ✔Self esteem is the
way you perceive your worth or value as a person. It is an important
interpersonal skill that allows you to believe in yourself and helps you relate
positively to others. You can demonstrate positive self esteem by treating
others with respect and friendliness, dressing appropriately on the job, and
behaving in a confident yet courteous manner.
Recognize and overcome personal biases and stereotypes. - correct answer
✔A stereotype is an oversimplified distorted belief about a person or a group.
It is important to recognize personal biases or stereotypes so that we may
correct them. When you learn about others you become more tolerant and
understanding.
Assess personal strengths and weaknesses. - correct answer ✔When
assessing your strengths and weaknesses, many areas can be explored.
Interpersonal skills that can be assessed include self esteem, attitude,
initiative, self control, creativity, flexibility, stress management, and time
management skills. You will also want to assess more concrete skills and
abilities. These are things that you will be asked to do in the workplace, such
as selling a product or organizing an activity.
Complete a self-assessment by asking yourself if you have these types of
skills and taking inventory of your workplace values and needs. Determine
what skills you are lacking and where you can make improvements. Develop
your skills and abilities by reading, observing, and working in a real-world
situation.
Identify desirable personality traits important to business. - correct answer
✔There are many characteristics of successful business people including
persistence, creativity responsibility, confidence, and enthusiasm. A
businessperson should be inquisitive, goal oriented, independent, a risk taker,
and action oriented. Essential skills for running a business include the
, following: communication, math, problem solving, technology, decision
making, organization, teamwork, social, and basic business skill.
Exhibit self-confidence. - correct answer ✔Self-confidence can be
demonstrated by how you present yourself and through your actions. It is
shown in your personal hygiene and the way you dress. It can also be shown
through your relationships with others and your work habits.
Demonstrate interest and enthusiasm. - correct answer ✔Interest and
enthusiasm can be demonstrated verbally and non-verbally. When speaking
choose words that are descriptive, vary your tone, listen and ask relevant
questions. Non-verbal cues can be seen in your facial expressions, body
language and eye contact.
Demonstrate initiative. - correct answer ✔Initiative is the personality trait of
an individual taking responsibility for a certain action through ways such as
learning about the situation, brainstorming solutions, assembling a team, and
completing a task.
Demonstrate responsible behavior. - correct answer ✔Demonstrating
responsibility means being willing to accept an obligation, and to be held
accountable for an action or situation. Be willing to accept change and
volunteer for jobs and tasks.
Demonstrate ethical work habits. - correct answer ✔Employees with good
work ethic demonstrate reliability, a positive attitude, communication skills,
and motivation. Characteristics of ethical work habits include honesty, respect,
and equity. It means maintaining confidentiality and having respect for
company property. Show respect to others, listen with an open mind, and
respond with courtesy and tact. Remember that everyone has equal rights
and opportunities.
