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BMAL-590 Organizational Behavior EXAM TEST QUESTIONS AND ANSWERS VERIFIED LATEST UPDATE (A+ PASS)
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BMAL-590 Organizational Behavior EXAM TEST QUESTIONS AND ANSWERS VERIFIED LATEST UPDATE (A+ PASS) Organizational Behavior (OB) - the domain of study that focuses on organizational structures and protocols, and their effect on individual, team and organizational performance. OB views organizat...

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  • December 27, 2024
  • 98
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • bmal 590 organizational behavior exam test questio

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  • BMAL 590
  • BMAL 590

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KatelynWhitman

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BMAL-590 Organizational Behavior
EXAM TEST QUESTIONS AND
ANSWERS VERIFIED LATEST
UPDATE (A+ PASS)

Organizational Behavior (OB) - ✔✔the domain of study that focuses on organizational structures and

protocols, and their effect on individual, team and organizational performance.


OB views organizations from multiple perspectives: - ✔✔The relationship between individual behavior

and those of groupsand teams.




The relationship between organizational structure and firm's performance.




The effect of culture on organizational performance.


organizational theory - ✔✔A fundamental principle of organizational theory is the process of value

creation.


OB focuses on the elementsof value creation such as: - ✔✔1. Decision making


2. Leadership


3. Motivation




Katelyn Whitman© 2025, All Rights Reserved.

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4. Employee engagement


5. Organizational learning


OB can be studied from two perspectives: - ✔✔internal and external


Internal perspective: - ✔✔suggests that employees' behavior is primarily influenced by their personal

assumptions, feelings, thoughts, interactions, experiences, and perceptions.




A manager embracing the internal perspective would try to solve all issues by having an honest dialogue

with all the impacted employees in any situation.


The external perspective - ✔✔suggests that environmental factors that include the economic, social,

cultural, regulatory, political, and competitive forces impact employees' behavior and job performance.




A manager embracing the external perspective would calibrate her actions based on her perception of the

externalities' impact on employees.




As an example, when a competitor introduces a new type of benefit, a manager holding the external

perspective may try to replicate or improve upon the said benefit as a retention strategy.


An Interdisciplinary Domain - ✔✔It should be obvious from the preceding outline that OB is not a

monolithic domain or discipline of study.




OB draws from many disciplines to understand and explain individual and group behavior.




Katelyn Whitman© 2025, All Rights Reserved.

,3|Page


OB draws from psychology while explaining why we behave the way we do.




OB draws from anthropology while understanding the evolution of behavior over time.




OB draws from sociology while exploring how households, families, and society interact and lead to

discernable patterns of behavior and tradition.




OB draws from engineering while examining measurement techniquesand productivity.




OB draws from statistics to understand trends and relationshipsbetween variables.




OB draws from medicine to recognize the importance of wellness and health.


Organization as a System - ✔✔It is useful to view an organization as a system.




A system is a set of interrelated parts that work together towards a well-defined objective.




Most systems have a control mechanism to correct and prevent deviation from the desired level in system

performance.




Control can be at the input, process, or output stage.




Katelyn Whitman© 2025, All Rights Reserved.

, 4|Page




The output is one or more products, some waste, and information.




Feedback can be about quality, efficiency, or productivity.




Control would be steps to minimize deviations.


A system has some distinct characteristics: - ✔✔One or more inputs




One or more processes that transform the inputs




One or more outputs




A feedback loop to measure efficiency and effectiveness


Inputs to an organizational system (manufacturing)include: - ✔✔Capital


People


Raw materials


Information


Technology


The processes may involve: - ✔✔Physical


Chemical



Katelyn Whitman© 2025, All Rights Reserved.

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