COMM 201 EXAM QUESTIONS AND ANSWERS
Expectancy Violation Theory: - Answer-what happens when our outlooks/hopes are not met (positive/negative; extent it is violated; impact on relationship).
Attribution Theory: - Answer-are explanations of why people act as they do; why they act a particul...
Expectancy Violation Theory: - Answer-what happens when our outlooks/hopes are not
met (positive/negative; extent it is violated; impact on relationship).
Attribution Theory: - Answer-are explanations of why people act as they do; why they
act a particular way
Physiological Factors: - Answer-shape perception. The 5 senses are not the same for
everyone
Social Roles - Answer-Shaper our perception
Culture - Answer-Beliefs, values, understanding, practices, and ways of interpreting
experience that a number of people share
Expectation: - Answer-Influence perception
Expectancy violation theory - Answer-◾what happens when our outlooks/hopes are not
met (positive/negative; extent it is violated; impact on relationship)
Positive Visualization - Answer-picturing yourself behaving confidently
lower expectation, not your standards*
Person-centeredness - Answer-•the ability to perceive another as a unique individual
Empathy - Answer-the ability to feel with another person. (relating, understanding the
situation or what they are going through)
inference - Answer-deduction that goes beyond what you know or assume to be a fact
Judgment: - Answer-a belief or opinion that is based on observations, feelings,
assumption or other phenomena (not facts)
Monitoring yourself: - Answer-process of calling behaviors/actions to our attention so
that we can observe and regulate them.
, Symbols: - Answer-are representations of people, events, and all that goes on around
us and in us.
Verbal Communication - Answer-consists of symbols in the form of spoken or written
word (language).
Nonverbal Communication: - Answer-includes all aspects other than words (dress, tone
of voice, facial expression).
Symbols are abstract - Answer-not concrete nor tangible; vary in degree of
abstractness; increased abstractness increases potential for confusion (food, fruit,
apple,_____).
Symbols are ambiguous - Answer-meaning not clear-cut; vary among people ("we are
dating";good friend)
Symbols are arbitrary: - Answer-not intrinsically connected to phenomena; meanings
change over time; new words are coined to represents new phenomena (mouse;google)
(random)
Regulative rules: - Answer-control interaction by specifying where, when, how, and with
whom to talk about various topics.
Constitutive rules: - Answer-define what various types of communication mean or count
as (respect, rudeness, a good friend).
Totalizing - Answer-occurs when we respond to a person as if one label totally
represents what she or he is (Ann is a jock; Bob is a geek).
Define phenomena: - Answer-The way we name phenomena shapes what they mean to
us.The labels that we use to define others affect how we perceive them.
Evaluate phenomena: - Answer-Symbols are not neutral; they are laden within values.
Loaded language consists of words that strongly slant perceptions and thus meanings
Organize experiences - Answer-◾We rely on cognitive schemata, which are symbols, to
classify and evaluate phenomena.
Allow for hypothetical thought: - Answer-Hypothetical Thought: Thinking about
experiences and ideas that are not part of your daily, concrete reality (past, present,
future)
Allow for self-reflection: - Answer-We are able to think about ourselves (human
identity)We are able to monitor our behavior
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