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BMAL 590 OPS/Production Management Exam Questions and Answers 100% Pass
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BMAL 590 OPS/Production Management Exam Questions and Answers 100% Pass Which of the following terms does not describe one of the four broad categories of competitive priorities that a company can pursue? - Marketing A low-cost operations strategy can be achieved by all of the following except ...

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  • December 31, 2024
  • 5
  • 2024/2025
  • Exam (elaborations)
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  • bmal 590 opsproduction management exam questions

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  • BMAL 590
  • BMAL 590

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BMAL 590 OPS/Production Management
Exam Questions and Answers 100% Pass

Which of the following terms does not describe one of the four broad categories of competitive priorities

that a company can pursue? - ✔✔Marketing


A low-cost operations strategy can be achieved by all of the following except - ✔✔Finding new finance

options


Which of the following terms means offering something that customers will pay a premium for, or

something that outshines the competition? - ✔✔Superior quality


On-time delivery describes a company's ability to - ✔✔Deliver a product when promised


Which of the following defines why a company exists, outlines a company's core values, and positions the

company within its market? - ✔✔Mission statement


More specific details are provided by breaking the high-level business strategies into - ✔✔Functional

strategies


Which of the following is/are fundamental differences between services and manufacturing? - ✔✔A,B,

and C are fundamental differences


Of the following phrases, which is one of the most distinctive features of a service? - ✔✔Customer

involvement in the production process


Organizations are linked in a supply chain by the exchange or flow of all of the following except -

✔✔Brand identity




Author. Katelyn Whitman, ©2025 All Rights Reserved.

, 2|Page


Which of the following is a strategic issue in operations management? - ✔✔Supply chain strategy


Firms undertake quality and process improvement efforts to achieve all the following goals except -

✔✔Reduced profitability


In the long term which of the following is not the result of an organization's quality improvement efforts?

- ✔✔Employee turnover rate


Which of the following is not considered a dimension of product quality? - ✔✔Communication


Which term refers to a customer associating the quality of a product with the image of the company? -

✔✔Reputation


Security as a dimension of service quality means - ✔✔Recognizing that confidentiality is important in

service delivery


The award created by the U.S. government in 1987 to help improve quality and competitiveness of U.S.

companies by recognizing the highest performing organizations is the - ✔✔Malcolm Baldrige National

Quality Award


Which of the following is not one of the four quality absolutes as defined by Philip Crosby? -

✔✔Management must enforce quality levels


What percentage of the area of a normal curve is between +2 and -2 standard deviations? - ✔✔0.955


Quality improvement efforts are often credited with reducing - ✔✔Overall production costs


The Six Sigma approach is implemented using a structured five-step plan known as - ✔✔DMAIC


Which of the following is not a common source of customer feedback? - ✔✔Advertising agencies


A structured process for comparing business practices is known as what? - ✔✔Benchmarking


A quality circle is a way of getting feedback from what group? - ✔✔Employees



Author. Katelyn Whitman, ©2025 All Rights Reserved.

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