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ISA 235 Miami University Exam 1 (Ch. 1-4)
Questions And Answers 100% Pass.
Fact - Answer✔the confirmation or validation of an event or object
information age - Answer✔the present time, during which infinite quantities of facts are widely
available to anyone who can use a computer
internet of things - Answer✔a world where interconnected, internet-enabled devices or "things"
can collect & share data without human intervention
machine to machine (M2M) - Answer✔devices that connect directly to other devices
data - Answer✔raw facts that describe the characteristics of an event or object
structured data - Answer✔data that has a defined length, type, and format and includes numbers,
dates, or strings such as Customer Address
machine-generated data - Answer✔data created by a machine without human intervention
human-generated data - Answer✔data that humans, in interaction with computers, generate
unstructured data - Answer✔data that is not defined and does not follow a specified format and
is typically free-form text such as emails, Twitter tweets, and text messages
big data - Answer✔a collection of rare, complex data sets, including structured and unstructured
data, which cannot be analyzed using traditional database methods & tools
snapshot - Answer✔a view of data at a particular moment in time
Data example - Answer✔order date, amount sold, customer number, quantity ordered
information example - Answer✔best-selling product, best customer, worst-selling product, worst
customer
business intelligence example - Answer✔lowest sales per week compared with the economic
interest rates, best-selling product by month compared to sports season and city team wins and
losses
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knowledge example - Answer✔choosing not to fire a sales representative who is
underperforming knowing that person is experiencing family problems, listing products that are
about to expire first on the menu or creating them as a daily special to move the product
information - Answer✔data converted into a meaningful and useful context
report - Answer✔a document containing data organized in a table, matrix, or graphical format
allowing users to easily comprehend and understand information
static report - Answer✔a report created once based on data that does not change
dynamic report - Answer✔a report that changes automatically during creation
variable - Answer✔a data characteristic that stands for a value that changes or varies over time
business intelligence (BI) - Answer✔information collected from multiple sources such as
suppliers, customers, competitors, partners, and industries that analyze patterns, trends, and
relationship for strategic decision making
analytics - Answer✔the science of fact-based decision making
predictive analytics - Answer✔extracts information from data and uses it to predict future trends
and identify behavioral patterns
behavior analytics - Answer✔uses data about people's behaviors to understand intent and predict
future actions
knowledge - Answer✔skills, experience, and expertise coupled with information and intelligence
that creates a person's intellectual resources
knowledge worker - Answer✔individuals values for their ability to interpret and analyze
information
accounting - Answer✔records, measures, and reports monetary transactions
finance - Answer✔deals with strategic financial issues including money, banking, credit,
investments, and assets
human resources - Answer✔maintains policies, plans, and procedures for the effective
management of employees
marketing - Answer✔supports sales by planning, pricing, and promoting goods or services
operations management - Answer✔manages the process of converting or transforming or
resources into goods or services
sales - Answer✔performs the function of selling goods or services
system - Answer✔a collection of parts that link to achieve a common purpose
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goods - Answer✔material items or products that customers will buy to satisfy a want or need.
clothing, groceries, cell phones, and cards are all examples of goods that people buy to fulfill
their needs
service - Answer✔tasks that customers will buy to satisfy a want or need
productivity - Answer✔the rate at which goods and services are produced based upon total
output given total inputs
production - Answer✔there process where a business takes raw materials and processes them or
converts them into a finished product for its goods or services
systems thinking - Answer✔a way of monitoring the entire system by viewing multiple inputs
being processed or transformed to product outputs while continuously gathering feedback on
each part
feedback - Answer✔information that returns to its original transmitter (input, transform, or
output) and modifies the transmitter's actions
management information systems (MIS) - Answer✔a business function, like accounting and
human resources, which moves information about people, products, and processes across the
company to facilitate decision making & problem solving
chief information officer (CIO) - Answer✔responsible for:
1) overseeing all uses of MIS and
2) ensuring that MIS strategically aligns with business goals and objectives
chief data officer - Answer✔responsible for determining the types of information the enterprise
will capture, retain, analyze, and share
chief technology officer (CTO) - Answer✔responsible for ensuring the throughput, speed,
accuracy, availability, and reliability of an organization's information technology
chief security officer (CSO) - Answer✔responsible for ensuring the security of MIS systems and
developing strategies and MIS safeguards against attacks from hackers and viruses
chief privacy officer (CPO) - Answer✔responsbile for ensuring the ethical and legal use of
information within a company
chief knowledge officer (CKO) - Answer✔responsbile for collecting, maintaining, and
distributing company knowledge
chief intellectual property officer - Answer✔manage and defend intellectual property,
copyrights, and patens
chief automation officer - Answer✔determines if a person or business process can be replaced by
a robot or software
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