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Summary Unit 2 - P1 P2 M2

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This is BTEC Level 3 Business Diploma Unit 2 - P1 P2 & M2. I can assure you that this work will get you an easy passes & the Merit as I got it too! Good luck xx

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  • April 21, 2020
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  • 2019/2020
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Anushka Dsilva – 40121289
Recruitment and retaining the right people at McDonald’s
P1 – Describe the recruitment documentation used in McDonald’s
The business I have chosen for this assignment is McDonald’s. I will start with a brief
introduction to the company, followed by what recruitment means, why McDonald’s would
want to recruit staff and then the main recruitment documentation which McDonald’s uses.

McDonald’s is an American fast-food restaurant founded in California, which now serves
around 69 million customers over 100 countries, per day. In between the business was
rechristened into a hamburger stand and then later on the company was turned into a
franchise. McDonald’s priority is to serve quality food that their customers love and can trust.
This is one of the reasons for its massive development over all these years since 1940. Seeing
the growth of the business, great businessmen joined the company as franchise agents,
purchasing the chain which helped the company develop. Revenue wise, McDonald’s is
proven to be the world’s largest restaurant chain. This company is famous for its
cheeseburgers, hamburgers and french-fries. They have chicken products, breakfast specials,
milk-shakes, wraps and dessert. Respecting the fact that not all customers are non-veg eaters,
McDonald’s has included salads, fish, smoothies, fruits and other healthy food items in its
menu. In 2018, two reports published McDonald’s to be the world’s second-largest employer,
employing around 1.7 million employees. Its total employees behind Walmart is 2.3 million.
https://en.wikipedia.org/wiki/McDonald%27s

Recruitment is a process of finding and hiring appropriate candidates to fill vacant positions
at a workplace. The best-qualified applicants are then chosen and sent for the further
selection process. These applicants can either be from outside the business or from within the
business itself. The process consists of analysing job requirements, attracting right employees
to that job, selecting applicants via screening, hiring, and uniting the new employees to the
organisation.
http://www.businessdictionary.com/definition/recruitment.html

There are four main reasons why McDonald’s would want to recruit staff:

1. McDonald’s is an internationally grown business, which keeps expanding due to its
higher growing demands. It makes increased sales of its existing products and also
develops new interesting foods and services for its customers. The fiscal times 2012
reported McDonald’s to feed over 68 million people per day which is 1% of the
world’s population. McDonald’s enters new markets and thus, new stores are opened
and vacancies get created. It requires staff for the new stores to delivery
McDonald’s products and services to its consumers, and therefore it hires new people
as staff of the company.
http://www.businessdictionary.com/definition/recruitment.htmllds

2. The second main reason for McDonald’s to recruit staff is because of its existing
employees leaving their job. This can be either because the employee wasn’t that
happy with the work or because he wants to work with some other company (can be
with McDonald’s competitors or other local employers). There are other factors such
as retirement, sick leave, maternity leave due to which the company has to arrange for
a new or an existing employee (of other departments of the business itself) to cover
that job position which is left vacant for that particular time.

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