BCOR 2202 Quiz 3 Questions and Answers All Correct
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BCOR 2202
Institution
BCOR 2202
BCOR 2202 Quiz 3 Questions and Answers All Correct
Where is it best to hire from? - Answer-Blind hires
Why should managers pay attention to employee values? - Answer-They should lead based off the employee values for productivity and promotion of culture
cultural competence - Answer-having an...
bcor 2202 quiz 3 questions and answers all correct
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BCOR 2202 Quiz 3 Questions and
Answers All Correct
Where is it best to hire from? - Answer-Blind hires
Why should managers pay attention to employee values? - Answer-They should lead
based off the employee values for productivity and promotion of culture
cultural competence - Answer-having an awareness and acceptance of cultures and the
ability to interact effectively with people of diverse cultures
Stress process - Answer-alarm, resistance, exhaustion
Alarm - Answer-fear or anxiety caused by the sudden realization of danger
Resistance - Answer-fighting back against stress, if successful stress ends here, failure
results in exhaustion
exhaustion - Answer-a state of extreme physical or mental fatigue after facing a stressor
Eustress - Answer-positive stress
distress - Answer-negative stress
organizational stressors - Answer-factors in the workplace that can cause stress
Individual consequences of stress - Answer-behavioral, psychological, medical
Organizational consequences of stress - Answer-performance, withdrawal, attitudes,
burnout
Organizational coping strategies - Answer-institutional programs: job design, culture,
encourage vacations
collateral programs: Design to deal with stress
individual coping strategies - Answer-techniques such as exercise, meditation, or
cognitive restructuring that can be used to deal with work stress
, Does culture matter in an organization? - Answer-Yes, it can change whole aspects of
the org.
How Leaders Create and Maintain Culture - Answer-- Company founders and leaders
also influence a firm's culture
-They can do so by having transformational leadership abilities
Changing Organizational Culture - Answer-Cultures are naturally resistant to change.
Conditions that facilitate cultural change:
-The occurrence of a dramatic crisis
-Leadership changing hands
-A young, flexible, and small organization
-A weak organizational culture
Taking advantage of existing culture - Answer-Using a strong culture to increase
productivity and overall quality
Subcultures - Answer-subgroups within the larger, or national, culture with unique
values, ideas, and attitudes
Strong culture - Answer-a culture in which the core values are intensely held and widely
shared
weak culture - Answer-a culture in which the values and norms are shared by a limited
group of people and employees' goals may not be in line with management's goals
Values - Answer-the ideas, beliefs, and attitudes about what is important that help guide
the way you live
Sources of Competitive Advantage - Answer-There are many sources of competitive
advantage including having the best-made or cheapest product, providing the best
customer service, being more convenient to buy from, having shorter product
development times, and having a well-known brand name.
organizational culture - Answer-system of shared norms, values that guide members
behaviors
Artifacts - Answer-The physical manifestation of an organization's culture
espoused values and norms - Answer-the preferred values and norms explicitly stated
by the organization
enacted values and norms - Answer-values and norms that employees exhibit based on
their observations of what actually goes on in the organization
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