HRM Exam Questions with All Correct Answers
Which statement is true regarding KSAOs? - Answer-KSAOs are characteristics of people and are not directly observable
The Occupational Information Network uses a common language that generalizes across jobs to describe the abilities, work styles, w...
Which statement is true regarding KSAOs? - Answer-KSAOs are characteristics of
people and are not directly observable
The Occupational Information Network uses a common language that generalizes
across jobs to describe the abilities, work styles, work activities, and work context
required for 1,000 broadly defined occupations. - Answer-True
Breyers, Bear, & Associates, a consulting firm, equips all of its employees with laptop
computers, which they use at their desks and carry to client meetings. What ergonomic
challenge may result from employees using these devices throughout the day? -
Answer-Physical strain to wrists from improper positioning for typing
Which arrangement would qualify as job rotation? - Answer-Support staff being trained
in front-office functions through periods of alternating work arrangments
Identify the step that can be taken by an organization to enrich manufacturing jobs for
its employees. - Answer-Give examples more authority to manage the production
process
Titan Info Group is a software consulting firm based in Redmond. The firm uses a
standardized job analysis questionnaire containing 194 questions about work behaviors,
work conditions, and job characteristics that apply to a wide variety of jobs. In this
scenario, Titan Info Group is using - Answer-the position Analysis Questionaire
Someone who thrives in a highly structured environment might not be motivated by
autonomy and would be a better fit for jobs with more supervision. - Answer-True
GGT Ad Agency, an advertising firm, requires its employees to be at work between the
hours of 11:00 a.m. and 2:00 p.m. This work rule allows employees to work additional
hours before or after the time period in order to work the full day. Identify the job design
method implemented in this scenario. - Answer-flextime
Which statement best describes job sharing? - Answer-It is a work option in which two
part-time employees carry out the tasks associated with a single job
According to Herzberg's two-factor theory, which factor would motivate individuals the
most? - Answer-Meaningfulness of a job
, The industrial engineering approach is most likely to emphasize - Answer-streamlining
jobs to make them simpler and more efficient
According to the Job Characteristics Model, what best describes task identity? -
Answer-the degree to which a job requires completing a "whole" piece of work from
beginning to end
Which process involves analyzing the tasks necessary for the production of a product or
service? - Answer-Work flow design
What is a basic difference between job specifications and job descriptions? - Answer-
Job descriptions look at a jobs activities and job specifications look at the qualities
needed to do the job
Incumbents are the best source of information for a job analysis. - Answer-False
Which statement is true of self-managing work teams? - Answer-Team members
usually share work assignments
Amber wants to apply for a job vacancy. She calls the recruiter who advertised this
vacancy to learn more about the job. The recruiter gives some background information
about the positive and negative qualities of the job to Amber. Which term refers to the
job information given by the recruiter - Answer-realistic job review
Orion Trucking had its human resource department set up an online suggestion
program, and employees submitted 376 ideas for improving workers' safety and health.
An assistant in the department entered all the responses into a database. What
additional step would be most important to add to this safety program? - Answer-
Working with management to ensure the company acts on the suggestions
Which term refers to an organization's active effort to find opportunities to hire or
promote people in a particular group? - Answer-affirmative action
Which statement is true about the Civil Rights Acts of 1866 and 1871? - Answer-They
were passed to further the 13th amendment's goal of abolishing slavery
Garin is an HR manager preparing a message to his company's employees, explaining
the company's new policy of valuing diversity. Which statement should he use to
express the best business case for valuing diversity? - Answer-A diverse workforce
makes the company more competitive by providing insights into its diverse customers
Identify the type of case where most of the debate focuses on discriminatory
consequences and the plaintiff need not prove an employer's intent to discriminate -
Answer-Disparate Impact
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