TCI TRAINING REAL ESTATE EXAM QUESTIONS WITH CORRECT DETAILED ANSWERS
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Module
TCI TRAINING
Institution
TCI TRAINING
TCI TRAINING REAL ESTATE EXAM QUESTIONS WITH CORRECT DETAILED ANSWERS
Some outward signs and characteristics of proactive aggression are: -Answer- 1. Impassive, staring, smiling or smirking
2. Deliberate, methodical
3. Firm, calm, menacing
4. Apparently controlled
During a potentially viole...
TCI TRAINING REAL ESTATE
EXAM QUESTIONS WITH
CORRECT DETAILED ANSWERS
Some outward signs and characteristics of proactive aggression are: -Answer- 1.
Impassive, staring, smiling or smirking
2. Deliberate, methodical
3. Firm, calm, menacing
4. Apparently controlled
During a potentially violent situation name three aspects of non-verbal crisis
communication that staff should consider. -Answer- 1. Eye contact
2. Body language
3. Personal space
4. Height differences
5. Gender differences
6. Cultural differences
The four elements of a potentially violent situation are: -Answer- 1. A potential trigger to
violence
2. A target
3. A weapon
4. Level of stress or motivation
What are three steps for Crisis Co-Regulation? -Answer- 1. What to think (ask yourself
the four questions)
2. What to do
3. What to say (very little)
Some of the non-verbal co-regulation "help me help myself" strategies are: -Answer- 1.
Take a deep breath
2. Use protective stance
3. Give the situation time
4. Sit down if appropriate
Some of the verbal "What to say" strategies used during crisis co-regulation (sample
statements) are: -Answer- 1. " I can see..." (Validate feelings)
2. "When you..." (encourage positive behaviors)
3. "I know we..." (Emphasize desirable outcomes)
4. "I am sorry..." (Offer an apology)
, The goals of the Life Space Interview are: -Answer- 1. Return the young person to
normal functioning (baseline)
2. Clarify events
3. Repair and restore the relationship
4. Teach new coping skills
5. Reintegrate the young person back to the program
The steps of the Life Space Interview are: -Answer- 1. Isolate the conversation
2. Explore the young person's point of view
3. Summarize the feelings and content
3. Connect feelings to behavior
4. Alternate behaviors discussed
5. Plan developed/ practice new behaviors
6. Enter young person back into the routine
List some options to handle physical violence that DO NOT include restraint. -Answer-
1. Eliminate one of the elements of the violent situation
2. Make a directive statement
3. Use releases or protective intervention
4. Leave the situation and get assistance
The conditions that must be in place for restraint to be used are: -Answer- 1. Agency
policies and state regulations approve restraint
2. The young person's BIP indicates it
3. Only professional dynamic risk assessment indicates it
Physical restraint should be avoided in some situations which indicate the need for
restraint. Some examples are: -Answer- 1. We cannot control the young person safely
2. We are not in control or are too angry
3. Sexual stimulation is the motivation
4. The young person has a weapon
5. We are in a public place
6. Young person's medical condition prohibits it
7. Young person has emotional problems risking retraumatization
8. Young person is on medication(s) that affects his or her system
Some of the warning signs that a child being restrained is in danger of injury or death
are: -Answer- 1. Due to neck compression; goes limp and ceases to breathe
spontaneously
2. Due to respiratory interference; states he/she can't breathe
3. May make grunting noises
4. Goes limp and ceases to breathe
TCI techniques should not be used on children under -Answer- Five
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