Exam (elaborations)
PARGAS FINAL EXAM 3 COB 300 QUESTIONS AND ANSWERS
PARGAS FINAL EXAM 3 COB 300
QUESTIONS AND ANSWERS
6 areas of control - 1. Physical
2. Human resources
3. Informational
4. Financial
5. Structural
6. Cultural
The control process - -Establishment of clear standards of performance
-Comparing performance to those standards,
-Corrective actio...
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COB 300
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PARGAS FINAL EXAM 3 COB 300
QUESTIONS AND ANSWERS
6 areas of control - ✔✔1. Physical
2. Human resources
3. Informational
4. Financial
5. Structural
6. Cultural
The control process - ✔✔-Establishment of clear standards of performance
-Comparing performance to those standards,
-Corrective action to repair performance deficiencies
THREE METHODS
1.Feedforward/preliminary control (procative)
2. Concurrent control (in-process)
3. Feedback control (used when first two fail)
Benchmarking - ✔✔determining other companies standards
X
Emily Charlene
Lead Athor
©All Rights Reserved, 2025
, 2|Page
Corrective action - ✔✔identify performance
bureautic control - ✔✔-Uses rewards and punishment
-emphasize following rules
objective controls - ✔✔the use of observeable measures of employment
Normative controls - ✔✔a companies widely shared values and beliefs guide workers behavior and
decisions
concertive control - ✔✔Instead of being based on strong organizational cultures as in normative control,
Concertive control is based on the development of values, beliefs, and rules in autonomous work groups.
Self Control - ✔✔managers control their own behavior
Balanced Scorecard - ✔✔measurement of organizational performance in four equally important areas:
finances, customers, internal operations, and innovation and learning/growth
Feng Shui - ✔✔a system of laws considered to govern a spatial arrangement and orientation in relation to
the flow of energy, and whose favorable or unfavorable effect are taken into account when sleeping
sitting and designing buildings
-Mountain behind building, sea in front of building, let dragon go through
Cultural differences between U.S. and Hong Kong - ✔✔-Motivations for hong kong was not to do
anything shameful for family
-Hong kong look down on short term profit and like long term
-US focuses more on individualistic and hong kong focuses on group (collectivistic)
X
Emily Charlene
Lead Athor
©All Rights Reserved, 2025