Exam (elaborations)
MGT103 FINAL EXAM QUESTIONS AND ANSWERS 100% PASS
MGT103 FINAL EXAM QUESTIONS
AND ANSWERS 100% PASS
What does value in pricing emphasize?
A) Features
B) Benefits
C) Costs
D) Discounts - Benefits
Which of the following is NOT one of the Seven Ps of Services Marketing?
A) Product (Service)
B) Branding
C) Price
D) Place (Distribution) - Br...
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1|Page
MGT103 FINAL EXAM QUESTIONS
AND ANSWERS 100% PASS
What does value in pricing emphasize?
A) Features
B) Benefits
C) Costs
D) Discounts - ✔✔Benefits
Which of the following is NOT one of the Seven Ps of Services Marketing?
A) Product (Service)
B) Branding
C) Price
D) Place (Distribution) - ✔✔Branding
What pricing strategy involves setting a high price initially and then gradually lowering it over time?
A) Skimming Pricing
B) Penetration Pricing
C) Prestige Pricing
D) Price Lining - ✔✔Skimming Pricing
Author. Barrett, ©2025 All Rights Reserved.
,2|Page
Which of the following is NOT a function performed by intermediaries in marketing channels?
A) Transactional Function
B) Logistical Function
C) Facilitating Function
D) Distribution Function - ✔✔Distribution Function
Off-Peak Pricing is mentioned in one of the Seven Ps of Services Marketing.
True
False - ✔✔True; falls under price
off-peak pricing: charging different prices during different seasons of the year and different times of the
day or days of the week to reflect variations in demand for service
Value-Pricing focuses on stressing features rather than benefits.
True
False - ✔✔False
Value-pricing focuses on emphasizing the benefits rather than just the features of a product or service.
The idea is to highlight how the product or service provides value to the customer, addressing their
needs and solving their problems, rather than just listing its features.
Intensive Distribution aims to provide the best coverage of the target market.
True
False - ✔✔True
The Planning Phase of the Strategic Marketing Process: An effective marketing plan should have simple,
clear, and specific plans.
Author. Barrett, ©2025 All Rights Reserved.
,3|Page
True
False - ✔✔True
The concept that links internal service quality to customer satisfaction and company profitability is
known as the __________. - ✔✔Service-Profit Chain
One of the four approaches for selecting an approximate price level is __________ pricing. - ✔✔demand-
oriented
The Multichannel Marketing Multiplier involves the blending of different __________ and delivery
channels. - ✔✔communication
One of the five elements of the promotional mix is __________. - ✔✔advertising
In the growth phase of the product life cycle, profits peak.
True
False - ✔✔False
In the growth phase of the product life cycle, sales increase rapidly and profits start to rise significantly.
In the __________ stage of the product life cycle, the product gets old or gets replaced. - ✔✔decline
Which of the following is NOT typically measured on a marketing dashboard?
A) Sales per week
B) Customer retention
C) Employee satisfaction
D) Brand awareness - ✔✔Employee satisfaction
Marketing dashboards can include metrics such as sales per week and customer retention.
Author. Barrett, ©2025 All Rights Reserved.
, 4|Page
True
False - ✔✔True
Gatorade is known for its continuous product development and official drink branding with which of the
following sports leagues?
A) NBA
B) NFL
C) MLB
D) All of the above - ✔✔D
Which stage of the product life cycle is characterized by rapid sales growth and increasing competition?
A) Introduction
B) Growth
C) Maturity
D) Decline - ✔✔Growth
During the maturity stage of the product life cycle, industry/product sales slow and profit declines.
True
False - ✔✔True
Which pricing strategy is used to help recover the costs of development and capitalize on price
insensitivity of early buyers?
A) Skimming strategy
B) Penetration pricing
Author. Barrett, ©2025 All Rights Reserved.