MAN 3025 Exam 1|Complete Q’s and A’s
(Distinction Graded)
organization - -a group of people who work together to achieve some
specific purpose
- management - -the pursuit of organizational goals efficiently and
effectively by integrating the work of people through planning, organizing,
leading and controlling the organization's resources
- efficiency - -means to use resources-people, money raw materials, and the
like - wisely and cost effectively
- effectiveness - -means to achieve results, to make the right decisions and
to successfully carry them out so that they achieve the organization's goals
- planning - -setting goals and deciding how to achieve them
- organizing - -arranging tasks, people, and other resources to accomplish
the work
- leading - -motivating, directing, and otherwise influencing people to work
hard to achieve the organization's goals
- controlling - -monitoring performance, comparing it with goals, and taking
corrective action as needed
- competitive advantage - -the ability of an organization to produce goods
or services more effectively than competitors do, thereby outperforming
them
- innovation - -finding ways to deliver new or better goods or services
- sustainability - -economic development that meets the needs of the
present without compromising the ability of future generations to meet their
own needs
- top managers - -make long-term decisions about the overall direction of
the organization and establish the objectives, policies, and strategies for it
- middle managers - -implement the policies and plans of the top managers
above them and supervise and coordinate the activities of the first-line
managers below them
, - first line managers - -make short-term operating decisions, directing the
daily tasks of non-mangerial personnel
- team leader - -a manager who is responsible for facilitating team activities
toward achieving key results
- functional manager - -responsible for just one organizational activity
- general manager - -responsible for several organizational activities
- for-profit organization - -goal is to make money, or profits, by offering
products or services
- non-profit organization - -their purpose is to offer services to some clients,
not to make a profit
- technical skills - -consist of the job-specific knowledge needed to perform
well in a specialized field
- conceptual skills - -consist of the ability to think analytically, to visualize
an organization as a whole and understand how the parts work together
- human skills - -consist of the ability to work well in cooperation with other
people to get things done
- soft skills - -the ability to motivate, to inspire trust, to communicate with
others - are necessary for managers of all levels
- interpersonal roles - -managers interact with people inside and outside
their work units
- informational roles - -monitor, disseminator, and spokesperson - managers
receive and communicate information
- decisional roles - -managers use information to make decisions to solve
problems or take advantage of opportunities
- entrepreneurship - -the process of taking risk to try to create a new
enterprise
- entrepreneur - -someone who sees a new opportunity for a product or
service and launches a business to try to realize it
- intrapreneur - -someone who works inside an existing organizations who
sees an opportunity for a product or service and mobilizes the organizations
resource to try realize it
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