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MAN3025 Exam 1 UF Archambeau Exam Questions and Answers
MAN3025 Exam 1 UF Archambeau Exam Questions and Answers
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MAN3025 Exam 1 UF ArchambeauExam Questions and Answers
Effectiveness - -To achieve results, to make the right decisions, and to
successfully carry them out so that they achieve the organizations goals
ENDS of the results
- Effciency - -To use resources-people,money,raw materials, and the like-
wisely and cost-effectively
- Four management functions - -(1) Planning
(2) Organizing
(3) Leading
(4) Controlling
aka management process
- Planning - -Setting goals and deciding how to achieve them; also coping
with uncertainty by formulating future courses of action to achieve specified
results
- Controlling - -Monitoring performance, comparing it with goals, and taking
corrective action as needed
- Leading - -Motivating, directing, and otherwise influencing people to work
hard to achieve the organization's goals
- Organizing - -Arranging tasks, people, and other resources to accomplish
the work
- Big Data - -Stores of data so vast that conventional database management
systems cannot handle them
- Cloud Computing - -The storing of software and data on gigantic
collections of computers located away from a company's principal site
- Knowledge Management - -Implementation of systems and practices to
increase the sharing of knowledge and information throughout an
organization
- Soft Skills - -Ability to motivate, inspire trust, and communicate with
others, interpersonal "people" skills
, - Decisional Roles - -Roles in which managers use information to make
decisions to solve problems or to take advantage of opportunities. There are
four types:
(1) entrepreneur
(2) disturbance handler
(3) resource allocator
(4) negotiator
- Informational Roles - -Roles in which managers receive and communicate
information:
(1) Monitor
(2) Disseminator
(3) Spokesperson
- Interpersonal Roles - -Roles in which managers interact with people inside
and outside their work units:
(1) Figurehead
(2) Leader
(3) Liaison
- Attitude - -A learned predisposition toward a given object
- Career Readiness - -Extent to which a person posses employers' desired
knowledge, skills, and attributes
- Meaningfulness - -Sense of belonging to and serving something bigger
than oneself
- Proactive learning orientation - -Desire for personal development through
learning and improving characteristics such as knowledge and soft skills
- Resilience - -Ability to bounce back from adversity and to remain
energized when faced whit challenges
- Process - -Series of actions followed to achieve a desired result
- Contemporary Perspective - -In contrast to the historical perspective, the
business approach that includes the systems, contingency, and quality-
management viewpoints. (1960s-persent) includes the systems,
contingency, and quality-management viewpoints.
- Historical Perspective - -In contrast to the contemporary perspective, the
view of management that includes the classical, behavioral, and quantitative
viewpoints. (1911 to 1950s) includes the classical, behavioral, and
quantitative viewpoints.
, - Classical Viewpoint - -In the historical perspective, the viewpoint that
emphasizes finding ways to manage work more efficiently; it has two
branches-scientific management and administrative management
- Scientific management - -Management approach that emphasizes the
scientific study of work methods to improve the productivity of individual
workers
- Administrative management - -Management concerned with managing the
total organization
- Behavioral Viewpoint - -Emphasizes the importance of understanding
behavior and of motivating toward achievement.
- Hawthorne Effect - -Employees work harder if they receive added
attention, if they think managers care about their welfare, and if supervisors
pay special attention to them.
- Human relations movement - -The movement that proposed that better
human relations could increase worker productivity
- Behavioral Science - -Relies on scientific research of developing theories
about human behavior that can be used to provide practical tools for
managers.
- Quantitative Management - -The application to management of
quantitative techniques, such as statistics or computer simulations; it has
two branches-management science and operations management
- Management Science - -Sometimes called operations research; branch of
quantitative management; focuses on using mathematics to aid in problem
solving and decision making
- Operations management - -A branch of quantitative management; focuses
on managing the production and delivery of an organization's products or
services more effectively
- Feedback - -Information about the reaction of the environment to the
output that affects the inputs
- Inputs - -the people, money, information, equipment, and materials
required to produce an organization's goods or services
- Outputs - -the products, services, profits, losses, employee satisfaction or
discontent, and the like that are produced by the organization
, - Transformational Processes - -An organization's capabilities in
management, internal processes, and technology that are applied to
converting inputs into outputs. The main activity of the organization is to
transform inputs into outputs.
- Complexity Theory - -the study of how order and pattern arise from very
complicated, apparently chaotic systems
- Synergy - -Situation in which the economic value of separate, related
businesses under one ownership and management is greater together than
the businesses are worth separately
- Systems viewpoint - -The contemporary perspective that regards the
organization as a system of interrelated parts
- Contingency Viewpoint - -Contemporary perspective with the belief that a
manager's approach should vary according to the individual and the
environmental situation
- Evidence based management - -Translation of principles based on best
evidence into organizational practice, bringing rationality to the decision
making process. The basic staps are: Make observations and gather facts,
propose a possible explanation or solution based on those facts, develop a
prediction based on those facts, test the prediction under controlled
conditions Jeffrey Pfeffer Robert Sutton
- DFSS - -Design for Six Sigma; process that managers use to design new
six sigma products or processes
- DFSS ? - -Define, Measure, Analyze, Improve, Control; series of steps
intended to improve existing processes
- Social Audit - -a systematic assessment of a company's performance in
implementing socially responsible programs, often based on predefined
goals
- Triple bottom line - -Represents people, planet, and profit (the 3 Ps)
Measures an organization's social, environmental, and financial performance
- Stakeholders - -People whose interests are affected by an organizations
activities. Process is: Identify the key stakeholders in your business,
determine each stakeholders power, influence, and interest in the company,
determine the most important stakeholder, create a stakeholder map and
plan your communication with key stakeholders.
- Internal Stakeholders - -employees, owners, board of directors
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