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UF MAN 3025 EXAM 3|236 Questions and Answers 100% Accurate
UF MAN 3025 EXAM 3|236 Questions and Answers 100% Accurate
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UF MAN 3025 EXAM 3|236 Questions andAnswers 100% Accurate
Leading - -which is the process of motivating and influencing people to work
hard to achieve organizational objectives
- Five Important Personality Traits that Influence Workplace Behavior - -
Locus of control, Self-efficacy, Self-esteem, Self-motivating, Emotional
intelligence
- Locus of control - -indicates the degree to which people believe they
control their fate through their own efforts
- Internal locus of control - -believes he or she controls his or her own
destiny
- External locus of control - -believes external forces control him or her
- Self-efficacy - -is a persons belief in his or her personal ability to do a task
- Learned Helplessness - -a debilitating lack of faith in one's ability to
control one's environment
- Self-esteem - -refers to the extent to which people like or dislike
themselves - their overall self evaluation.
- Self-montioring - -is the extent to which people are able to observe their
own behaviors and adapt to external situations
- Emotional intelligence - -is the ability to cope, empathize with others, and
be self-motivated
- Important traits associated with Emotional Intelligence - -Self-awareness,
self management, social awareness, relationship management
- Self awareness - -The ability to read ones own emotions and identify one's
effect on others
- Self-managment - -The ability to controls one's emotions and reliably act
with integrity
- Social awareness - -The ability to understand others and show them you
care. This includes empathy
, - Relationship management - -The ability to clearly and convincingly
communicate and build strong bonds with others.
- Meyers-Briggs Type Indicator (MBTI) - -is a personality test in which
participants answer several questions about their preferences.
- MBTI Four Dimensions of ranks - -Social Interaction (extrovert or introvert),
Data gathering preference (sensing or intuitive), Decision making preference
(feeling or thinking), Decision making style (perceptive or judgmental)
- Attitude - -is a learned predisposition toward a specific person or object
- Three Components of an Attitude - -Affective component of an attitude,
Cognitive component of an attitude, Behavioral component of an attitude
- Cognitive Dissonance - -refers to the psychological discomfort a person
experiences as a result of behavior that is incompatible with his or her
cognitive attitude
- Importance - -The more important the issue causing the dissonance, the
more likely the individual is to try to reduce the dissonance
- Control - -The more control a person has over the factors creating the
dissonance, the more likely the individual is to try to reduce it
- Rewards - -The more invested someone is in a cognitive attitude, the less
likely that person is to adopt a different cognitive attitude
- Stereotyping - -is the tendency to attribute to an individual the
characteristics one believes are typical of the group to which that individual
belongs
- The halo-effect - -refers to a situation in which one forms an impression of
an individual based on a single trait
- The recency effect - -refers to a tendency to remember recent information
more readily than earlier information
- Casual attribution - -is the activity of inferring causes for observed
behaviors
- Fundamental attribution bias - -occurs when people attribute another
persons behavior to his or her personal characteristics rather that to
situational factors
, - Self-serving bias - -occurs the people tend to take more personal
responsibility for success than for failure
- Employee Engagement - -is an individuals satisfaction, involvement, and
enthusiasm for work
- Job satisfaction - -is the extent to which you feel positive or negative about
various aspects of your work
- Organizational commitment - -reflects the extent to which an employee
identifies with an organization and is committed to its goals
- Group - -consists of two or more freely interacting individuals who share
collective norms and goals and have a common identity.
- Formal Groups - -is a group established to do something productive for the
organization
- Informal Groups - -is a group formed by people seeking friendship, such as
a book club
- Team - -is a group of people with complementary skills who are committed
to a common purpose, a set of performance goals, and a certain approach to
a problem
- Work Teams - -Advice teams, Production teams, Project teams, Action
teams
- Advice teams - -inform managerial decisions by broadening the
information base
- Production teams - -perform day to day operations
- Project teams - -get together to work on a single project
- Cross functional teams - -comprised of specialists pursuing a common
objective
- Action teams - -use extensive coordination between people with
specialized training to accomplish a task. Ex. nascar pit crew
- Continuous improvement team - -people who periodically meet to discuss
quality and workplace related problems
- Problem solving teams - -people who come together to solve a specific
problem
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