Exam (elaborations)
MAN3025: Exam 2 Practice Test|62 Questions and Answers
MAN3025: Exam 2 Practice Test|62 Questions and Answers
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MAN3025: Exam 2 Practice Test|62 Questions and Answers
When Jason became one of three final candidates for a managerial position
with a large pharmaceutical company, the hiring manager scheduled a
special meeting with him. The two talked about the stressful deadlines and
heavy travel required of the position, as well as the compensation and
benefits. Jason appreciated that the hiring manager took the time to provide
a(n) - -realistic job preview.
- Meg hired a great candidate from UCLA who has a big career ahead, and
every year since Meg insists on going on a recruiting visit to that campus.
Meg is convinced that hiring from UCLA in the future will produce the same
level of success. This is an example of a(n) - -representativeness bias.
- ______ capital is the economic or productive potential of strong, trusting,
and cooperative relationships. This type of capital can help you land a job; a
national survey of recruiters revealed that 74% had found the highest-quality
applicants through employee referrals. - -Social
- When an organization operates several businesses to spread the risk, such
as a landscaping company that offers not only landscaping services but also
lawn care, snow removal, and other services, that business is utilizing a ____
strategy. - -diversification
- George, a chef and owner of L'Auberge, a popular restaurant, is always
visiting his competitors to observe how they are doing things in their
restaurants. He told one of his managers, "I eat dinner at a lot of restaurants
because I want to know what is going on. I am always concerned that one of
our competitors will surprise us with a new service or menu item, like ours
but better." In which activity is George engaging? - -competitive intelligence
- Which of the following is not a way to encourage and foster innovation? - -
withholding raises and promotions when innovation attempts don't work out
- Access Office Equipment has shifted to sales and service of laptops and
PCs, where it has the potential to triple the number of its customers. The
company is no longer offering repairs on older types of office equipment
because the demand for service on this equipment is low, and profits in that
part of the business have dropped significantly. Access Office Equipment is
implementing a _____ strategy. - -growth
- Phillip, owner of Technology Sales, said, "We have to focus on our
customers and how can we beat the competition, so we have to be flexible."
, He encourages his R&D department to develop innovative products and
focuses on being quick to respond to market changes. Technology Sales has
a(n) _____. - -adhocracy culture
- Managers at Lucky Peach magazine are in the process of cross training
entry-level employees to be able to take phone orders or answer customer
questions, and to process orders in overflow situations. The company is
changing its - -skills
- In the Internet Age, retailers like Amazon and Apple are not constrained by
physical shelf space and can offer consumers a much wider variety of
products; yet small sales, one or two rather than millions of items at a time,
can produce big profits. This development is an example of - -the
marketplace becoming more segmented and moving toward more niche
products.
- In a SWOT analysis, organizational strengths are - -skills and capabilities
that give a company advantages in executing its strategies.
- Quality Paper Products utilizes a structure that includes functional
divisions, such as accounting and production, and a divisional chain of
command, such as the home products and office divisions. For example,
Mariana, a salesperson, reported to both her sales manager and the office
products manager when she first started working on the city of Springfield
account. Quality Paper Products has a - -matrix structure.
- A technological innovation that improves the performance and speed of a
computer's operating system would be considered a(n) ______ innovation. - -
product
- At Toys 4 Tiny Tots, employees know that during the December shopping
season they are often required to work different schedules, weekends, and
overtime. The December work schedules at Toys 4 Tiny Tots is an example of
a(n) ______ change because workers have experienced it in the past. (They
experience it every December.) - -adaptive
- Della, the new CEO of Sky Advertising, has been with the firm for over 25
years. She was picked by the board to turn the 85-year-old agency around,
because it had lost its edge in the Internet age. To infuse new life and energy
into the agency, Della wants to bring back some old ideas that previously
worked at Sky. She plans on having managers and veteran employees
instruct each other about the organization's values, beliefs, and
expectations; telling stories about some of the company legendary ad
campaigns; coming up with a slogan that summarizes Sky's abilities in a
simple and memorable phrase; and having quarterly ceremonies where
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