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  3. PEARSON (PEARSON)
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  5. Business
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  7. Unit 1 - Marketing and people

Summary

Summary Recruitment, Selection and Training
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Outlines the stages in the recruitment process and the differences between job description and person specification, on the job and off the job training, internal and external recruitment. Also touches on selection methods, benefits of training, and recruitment costs.

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  • September 27, 2020
  • 3
  • 2019/2020
  • Summary

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Theme 1 Topic 5
Recruitment, Selection & Training
Key Terms
Recruitment and Selection – filling in job vacancies by defining the job, attracting suitable candidates and
selecting those best suited to fill it

Labour Turnover – the number of staff leaving a company as a % of the number employed

Training – work-related education, when employees learn new skills or develop the skills which they already
possess

Induction Training – familiarises new employees with key aspects of their jobs and their employer e.g. health
and safety policies, holiday entitlement and payment arrangements. Aims to make employees as fully
productive as soon as possible

Off the Job Training – employees leave their normal place of work to receive training, either within the firm or
by using an external organisation e.g. a college or university

On the Job Training – employees acquire or develop skills without leaving their usual workplace, e.g. being
guided through an activity by a more experienced member of staff



The Recruitment Process
1. A vacancy arises
2. A decision is made about internal/external recruitment
3. A job description is written
4. A person specification is written
5. Adverts are placed e.g. in the newspaper
6. Application forms are issued/CVs are sent in
7. Shortlisting of candidates occurs
8. Selection methods are used e.g. interviews/assessment centres
9. Selection takes place and someone is appointed

Job Descriptions and Person Specifications

Job Description – related directly to the nature of the position itself rather than the person required to fill it

Person Specification – relates to the abilities, qualifications & qualities required

A Job Description Might Include… A Person Specification Might Include…
 Title of the post  Necessary skills/experience
 Who to report to & who responsible for  Education/professional skills required
 Details of main tasks and duties  Suitable personality or character

Internal or External Recruitment

Internal Recruitment – filling a job vacancy by selecting a person who is already employed in the business

External Recruitment – filling a vacancy by someone who isn’t already employed, from outside the business

Benefits of Internal Recruitment Drawbacks of Internal Recruitment
 Employees are already known  May reduce the amount of new ideas
 Promotion opportunities can motivate  Leaves a vacancy elsewhere in the business
 Recruitment process is usually quicker which still needs to be filled
 Not always possible due to firm size etc.

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