Importance of employability, and personal skills in the
recruitment and Retention of staff
When recruiting new employees for the business, the employers need to
carefully select people with the right employability skills as this can make a
huge difference for the company. It’s important for employers to find
employees with the right employability skills in the recruitment and retention
of staff. For example, when recruiting new employees in Tesco, it’s important
to find someone with suitable qualifications for the job role. This is important
because someone with the right qualifications will know more about the job
role, they will have more knowledge about what type of work they are
required to carry out. If the staffs have knowledge about what they are doing,
they are more likely to perform better, by performing better and providing a
good customer service, it will benefit the business to achieve more sales and
revenue.
Highly skilled staff will deliver a quality service for every work that they do. For
example, when Tesco is recruiting someone within the finance department,
they will look for someone with suitable qualifications such as a finance
degree, this way the employee will perform better because they will have the
knowledge on the specific job role. Whereas hiring someone without the right
and suitable qualifications, they will require more training which will cost a lot
of time, and also money, because they will need trainers and also other tools.
Some job roles within Tesco such as a customer assistant do not require many
qualifications as this is a simple job role and the employee can learn with a bit
of training provided.
Other employability skills that are important are an experience in another role,
which is a skill just as important as having suitable qualifications. Recruiting
someone that has a past experience of a similar role, they will be more likely to
provide the company with good knowledge and qualities, because they will
know what they are doing as they have carried out similar responsibilities
before. For example, in Tesco recruiting someone in the customer service
department that has experience dealing with customers, they will know how to
provide a good customer service and will benefit Tesco to achieve more sales.
Someone that lacks experience in a similar role will require more training, and
this will also cost a lot of time and money, and they will not be able to go
straight into their job role without being properly trained, because they will
not have much knowledge on what they need to do.
