C.P5
Complete a SWOT analysis on your performance in the interviewing activities.
C.P6
Prepare a personal skills development plan for future interview situations.
C.M3
Analyse the results of the process and how your skills development will contribute to your future success.
C.D3
Evaluate how wel...
Pearson BTEC Level 3 Extended Certificate in Business
Unit 8: Recruitment and Selection Process
Learning Aim C:
C.P5 Complete a SWOT analysis on your performance
in the interviewing activities.
C.P6 Prepare a personal skills development plan for
future interview situations.
C.M3 Analyse the results of the process and how your
skills development will contribute to your future
success.
C.D3 Evaluate how well the recruitment and selection
process complied with best practice, drawing
reasoned conclusions as to how it will support
your future career.
,Unit 8
P5 Communication Review
Introduction
In this document, I will be reviewing my performance as both the interviewer and interviewee in
order to identify strengths and weaknesses.
Interviewer Review
Communication Skill Rating 1-4 Evidence
Did I communicate clearly when I was I spoke at a pace and volume that
speaking? 4 made it easy for the interviewee to
understand.
Was my handwriting legible when I was I was able to read them; however they
making notes? 2 were rushed and messy, meaning they
could be hard for some people to read
Did I communicate everything that was I asked main and follow up questions
needed? 3 that helped the panel to clearly
distinguish if someone was suitable.
Was I accurate in my communication? Yes, I was able to get my point across
3 to the interviewee and other members
on the panel.
Was I certain about what I was Yes, I clearly knew what I was asking
communicating? 4 for and what response was desired -
this led to follow-up questions.
Did I remember to include everything I Yes, I asked all the planned questions
needed to? 3 and added ones that related to the job
description and personal specification
Did others understand me when I was Yes, the candidates were able to
communicating? 4 answer all my questions as they were
communicated effectively.
Was I polite and professional when Could have maintained better eye
communicating? contact during the mid-point of the
3
interview. Spoke in a clear and
professional way.
Did I use business terms and professional The main questions included relevant
language throughout my performance? terms, however, during the follow-ups
2 and the candidate’s questions at the
end, I could have used a better range
of business-specific terminology.
Interviewee Review
Communication Skill Rating 1-4 Evidence
Did I communicate clearly when I was I spoke in a manner that allowed the
speaking? 3 interviewer to clearly understand what
I was saying.
Was my handwriting legible when I was N/A
N/A
making notes?
Did I communicate everything that was 2 Yes, I spoke in detail about my relevant
1
,Unit 8
needed? experience and knowledge, however, it
would have been beneficial to speak
about specific skills that relate to the
role.
Was I accurate in my communication? Yes, I provided the interviewer with
4
accurate and relevant information.
Was I certain about what I was During the interview there was
communicating? minimal stuttering as I had a clear
3
understanding of the questions and
how to answer them.
Did I remember to include everything I Could have spoken more about my
needed to? knowledge of anti-virus, anti-malware
2 and anti-adware software and how I
could apply this knowledge to produce
activity logs.
Did others understand me when I was Yes, the interviewer fully understood
communicating? what I was saying and this led to
4
discussions based upon the original
questions.
Was I polite and professional when Yes, I spoke in a manner that allowed
communicating? to exhibit my skillset, whilst
4
maintaining a good level of rapport
with the interviewer.
Did I use business terms and professional During the interview I ensured that I
language throughout my performance? 3 used terms specific to the job, whilst
presenting it in a professional manner.
Conclusion
Overall, this review has allowed me to see that whilst the majority of my work during the interviews
was good, there were certain sections as both the interviewer and interviewee that could have been
improved.
2
, Appropriate questioning to allow for discussion-based answers
Good follow up questions to gage more information from the interv
Clear communication to allow the interviewee to understand what i
asked
Lack of eye contact during some parts of the interview
Timekeeping could be better - moving some questions on more quic
INTERVIEWER
Handwriting could be improved as notes were not readable to some
Practice maintaining a good balance between writing notes and eye
Watch videos and read articles about managing time within an inter
setting
Practice notetaking - ensuring text is not too big, so gets squashed t
written (consistency)
Not putting enough time aside to practice note taking
Improved Eye contact not always doable as required notes may be m
Videos may give ineffective advice on timekeeping - not
applicable/transferable to the environment
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