Ass2 - Study guides, Revision notes & Summaries
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ENG2602 ASS2 2022
- Essay • 4 pages • 2022
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ENG2602 ASS2 2022 
 70% TO 100% PASS RATE 
N.B PLEASE PARAPHRASE YOUR OWN WORK
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SS25R15WB - 2025 RAM 1500 Questions and Answers Already Passed
- Exam (elaborations) • 7 pages • 2024
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SS25R15WB - 2025 RAM 1500 Questions 
 
and Answers Already Passed 
 
What type of transmission is offered in the 2025 RAM 1500? 
 The 2025 RAM 1500 is equipped with an 8-speed automatic transmission. 
 
What unique feature does the 2025 RAM 1500's tailgate offer? 
 The 2025 RAM 1500 offers a multifunction tailgate that swings open 60/40 or drops down 
like a traditional tailgate. 
 
How does the 2025 RAM 1500 reduce noise in the cabin? 
 
 The 2025 RAM 1500 uses active noise cancellation and ac...
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SS24RWB- RAM Product Overview- all Latest Update Already Passed
- Exam (elaborations) • 6 pages • 2024
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SS24RWB- RAM Product Overview- all 
Latest Update Already Passed 
 
What is a key benefit of the RAM 1500’s available EcoDiesel engine? 
 The RAM 1500’s EcoDiesel engine provides improved fuel efficiency and reduced 
emissions, making it an eco-friendly option for truck buyers. 
 
How does the RAM 2500’s suspension system contribute to its performance? 
 The RAM 2500’s suspension system is designed to handle heavy loads and rough terrain, 
providing a smooth ride and stability under dema...
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SS24CXWB CX Survey Dashboard Questions and Answers Already Passed
- Exam (elaborations) • 5 pages • 2024
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SS24CXWB CX Survey Dashboard 
Questions and Answers Already Passed 
 
A dashboard type of report, which presents the data with interactive charts and graphs, is 
designated by a _______ icon. Gauge 
 
A negative verbatim comment will ________ trigger a case. not 
 
After a case has been triggered, it is critical to contact the customer within __________. 24 
hours 
 
After a Sales or Service case trigger has been met, what else has to happen for a case to be 
created? The customer must answer "...
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SS20OU5WB Operating Uconnect 5 Questions and Answers 100% Pass
- Exam (elaborations) • 3 pages • 2024
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SS20OU5WB Operating Uconnect 5 
Questions and Answers 100% Pass 
 
Which feature is available with Uconnect 5's embedded TomTom navigation? cluster 
display with lane guidance 
 
Which of the following supports audio and video streaming apps, as well as games? Rear 
Seat Entertainment with Fire Tv Built-in 
 
How can customers set a radio station as a preset? Select the station, then press and hold one 
of the preset buttons. 
 
Which of the following features requires Connected Services? Remot...
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SS21CSWB USING CONNECTED SERVICES QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 3 pages • 2024
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SS21CSWB USING CONNECTED 
SERVICES QUESTIONS AND ANSWERS 
 
ALREADY PASSED 
 
Which of the following is a connected service? Remote start 
 
Jeep Connect, Wagoneer Connect, Dodge Connect, Ram Connect and Chrysler Connect are 
collectively referred to internally as Brand Connect. Brand Connect will _______. Enable 
more control of future connected services growth and customer experience. 
 
Which of the following is NOT one of the Hybrid Electric Page Features available through the 
vehicle's Uc...
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SS24BTBWB - Back To Basics Questions and Answers 100% Pass
- Exam (elaborations) • 3 pages • 2024
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SS24BTBWB - Back To Basics 
Questions and Answers 100% Pass 
 
___________ is the process of getting to know people in your community, building relationships 
with the, connecting them with people who can help them, and then inviting them to do the same 
for you. networking 
 
Adhering to the 80/20 rule is a recommended best practice when following up after a sale. The 
"80" means that 80 percent of your follow up efforts should offer value TO your customer 
 
After the initial contact with a ...
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SS24DUWB- DELIVERING UCONNECT QUESTIONS AND ANSWERS 100% PASS
- Exam (elaborations) • 2 pages • 2024
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SS24DUWB- DELIVERING UCONNECT 
QUESTIONS AND ANSWERS 100% PASS 
 
Which description fits the key vehicle information checklist? The Key vehicle information 
checklist contains items to complete with your customer during delivery 
 
Teaching your customers how to use Uconnect features supports which CXE behavior? >> 
Not - Prepare for delivery; not >> Adapt to your customer's need 
 
Which of the following happens when you input a VIN into the New Vehicle Delivery (OS Plus) 
tool? Th...
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SS21CXWB - CXE Customer Experience Dashboard Tutorial Questions and Answers 100% Pass
- Exam (elaborations) • 4 pages • 2024
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SS21CXWB - CXE Customer Experience 
Dashboard Tutorial Questions and 
 
Answers 100% Pass 
 
A positive Net Promoter Score (NPS) means that your dealership has ___________________. 
more promoters than detractors 
 
After a case has been triggered, it is critical to contact the customer within __________. 24 
hours 
 
After updating the Case Management Form, which button should you click to make sure the 
systems keeps your changes? Save 
 
How do you opt-in to receive email notifications when n...
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SS25R15WB - 2025 RAM 1500 QUESTIONS AND ANSWERS ALREADY PASSED
- Exam (elaborations) • 3 pages • 2024
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SS25R15WB - 2025 RAM 1500 
 
QUESTIONS AND ANSWERS ALREADY 
 
PASSED 
 
For 2025, Ram 1500 features a new available __________ touchscreen display that's the largest 
touchscreen in its class and allows for multi-app use. 14.5-inch 
 
Smartphone as a Key works in coordination with the ___________, allowing the owner to 
perform the same operations with their smartphone as they do with their key fob. Ram App 
 
The 2025 Ram 1500 adds even more convenience with new Class-Exclusive Dual Wireless 
...
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