Ncfe - Study guides, Revision notes & Summaries

In this assignment, I am going to be discussing the current procedures (customer facing and back-office procedures) and information sources that are used. Plus, I will be discussing legislation (what it is and how it affects travel agency operations) whilst applying specialist language in context.

This is a factfile that explains the three sectors- private, public and voluntary- whilst going into detail in three different companies that are in these sectors.

This document shows my first assignment from the customer service unit. This assignment includes two examples of times that I was a mystery shopper (one in a travel agents and one in a restaurant) along with details regarding many aspects of these places. Also, in this assignment, there are two flow charts along with improvements that could be made.

Complete questions and answers for the unit of work "Understand how children and young people develop" in the NCFE CACHE Level 3 diploma in supporting teaching and learning. References included. High word count essay. Passed assessment. Answers questions: - Describe milestones in children's holistic development from birth to 19 years - Explain how children and young people's development is influenced by a range of biological factors - Explain how children and young peoples development is...

This is a small summary of how legislation affects travel agency operations.

In this assignment, I have explained two different scenarios where I have had to solve a customer complaint. I explained what the issue was, how I solved it as well as what I could do to improve.

For this, I have written a reply to a customer complaint letter regarding an issue that they had.

Complete questions and answers for the unit of work "Understand how to safeguard children and young people" in the NCFE CACHE Level 3 diploma in supporting teaching and learning. References included. High word count essay. Passed assessment. Answers questions: - Outline current legislation, guidelines, policies and procedures within UK Home Nations affecting the safeguarding of children and young people. - Explain the need to safeguard children and young people. - Explain the impact of a c...