Unit 14 btec business - Study guides, Revision notes & Summaries

Unit 14 Investigating customer service (Whole Assignment ) Distinction Level. this document will provide you all passes, merits and Distinctions criteria which will help you to obtain Distinction in this Unit. (BTEC BUSINESS LEVEL 3 EXTENDED DIPLOMA) p1,p2,p3.m1,m2,m3 ,d1,d2,d3.......

BTEC Business Level 3 Unit 14- Investigating Customer Service Assignment 1-2023

Unit 14 Learning Aim C (Investigating Customer Service) P4,P5,P6,m3,d3

This document contains all of the Learning Aim A p1,p2,M1,D1

Unit 14 Investigating customer service Learning Aim B P3,M2,D2

*Distinction Graded* Unit 14 Investigating Customer Service: D3 -Demonstrate initiative in making high-quality justified recommendations to develop own communication and interpersonal skills to meet both customer and business needs btec business level 3 national diploma

*Certified Distinction Grade Work* Unit 14 Investigating Customer Service: M3 - Assess how the development plan may improve the performance of customer service skills. btec business level 3 national diploma

*Certified Distinction Grade Work* Unit 14 Investigating Customer Service: P6 - Present a clear, effective development plan for own customer service skills. C3 Individual skills audit and development plan • Skills audit of customer service skills. • Personal SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis to assess any gaps, e.g. interpersonal and communication skills – body language, listening skills, handling complaints, working with others. • Set objectives to meet ...

This coursework contains 1 assignment and I achieved a distinction, when paraphrasing it recommend using quill bot but u must also try rewording it. The business that I have included in this report is called Tesco and I'm comparing it to JD sports

This is the full BTEC Business Unit 14 Assignment 2 - What's The Right Thing To Do Coursework document. This candidate received a Distinction mark for this assignment. Please do not copy this assignment and submit as your own, as you will risk being disqualified from the course