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Unit 4 Principles of customer service

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Unit 4 Principles of customer service. Assignment title: What is customer service? This document explains how two contrasting businesses provide customer service. As well as how reliable and consistent they are. There is also a fact sheet explaining the impact of different legislation within a business. Finally an evaluation of how effective customer service affects businesses reputation.

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  •  • 13 pages • 
  • by leandradosramos • 
  • uploaded  07-11-2018
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