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Essay 1> Fear and Humor Essay 2> communicating anger appears to be the root deriving the most cooperation from a negotiation

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Evoking social interaction through the “angry-fearful-root of persuasion” References Dunn, L., & Hoegg, J. (2014). The impact of fear on emotional brand attachment. Journal of Consumer Research, 41, 152–168. Hendriks, H., Van den Putte, B., & De Bruijn, G.-J. (2013). Changing the conversation: The influence of emotions on conversational valence and alcohol consumption. Prevention Science, 15, 625–633. Lelieveld. G.-J., Van Dijk, E., Van Beest, I., & Van Kleef, G. ...

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The Complaining Consumer> Essay 1>Humor and emotions: do they hinder reviews’ perceived reliability? Essay 2> Targeting the angry-prone costumers

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References Bougie, R., Pieters, R., & Zeelenberg, M. (2003). Angry customers don’t come back, they get back: The experience and behavioural implications of anger and dissatisfaction in services. Journal of the Academy of Marketing Science, 31, 377– 393. Gregoire, Y., & Fisher, R. (2008). Customer betrayal and retaliation: When your best customers become your worst enemies. Journal of the Academy of Marketing Science, 36, 247–261. Kim, J., & Gupta, P. (2012). Emotional expressio...

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Resisting temptation through cognitive strategies: can desires be down-regulated? “Guilty pleasure”: an appealing temptation

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References Goldsmith, K., Cho, E. K., & Dhar, R. (2012). When guilt begets pleasure: The positive effects of a negative emotion. Journal of Marketing Research, 49, 872– 881. Hofmann, W, & Van Dillen, L. F. (2012). Desire: The new hot spot in self-control research. Current Directions in Psychological Science, 21, 317–322. Hofmann, W., Vohs, K. D., & Baumeister, R. F. (2012). What people desire, feel conflicted about, and try to resist in everyday life. Psychological Science, 23, ...

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Ambivalent influence of cognitive load: from causing overeating to resting food temptation.

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References Hinrichsen, H., Wright, F., Waller, G., & Meyer, C. (2003). Social anxiety and coping strategies in the eating disorders. Eating behaviors, 4(2), 117-126. Karageorghis, C., & Ntoumanis, N. (2007). The Psychophysical Effects of Music in Sport and Exercise. PsycEXTRA Dataset. doi: 10.1037/e-144 Mani, A., Mullainathan, S., Sharif, E., & Zhao, J. (2013). Poverty Impedes Cognitive Function. Science, 341, 976–980. Van Dillen, L. F., Papies, E. K., Hofmann, W. (2013). T...

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Clinical Psychology Course Class notes, SELF-HARM ASSESSMENT OF RISK AND NEED ASSESSMENT OF SELF-HARM

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SELF-HARM ASSESSMENT OF RISK AND NEED ASSESSMENT OF SELF-HARM Dialectical Behavioural Therapy (DBT) Psychotherapeutic approach designed to treat the problems of chronically suicidal individuals with BPD (Swales & Heard, 2009) “Dialectical” Philosophy of DBT “Dialectics” Mindfulness (ODP) Mentalization-based treatment (MBT) The major goals of MBT How does it work? Increasing patient’s capacity for metallisation = stabilise the sense of self + enhance stability and re...

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  • Lecture notes
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