Management 12th edition by Daft Test Bank

Management 12th edition by Daft Test Bank 1.A historical perspective provides a narrower way of thinking, a way of searching for patterns and determining whether they recur across time periods. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 1 REFERENCES: 38 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 2. Social forces refer to those aspects of a culture that guide and influence relationships among people. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 38 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 3. Political forces are aspects of a culture that guide and influence relationships among people. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 1 REFERENCES: 38 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 4. Economic forces pertain to the availability, production, and distribution of resources in a society. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: LEARNING OBJECTIVES: NATIONAL STANDARDS: STATE STANDARDS: KEYWORDS: OTHER: 39 MGMT.DAFT.12. United States - BUSPROG: Analytic United States - LA - DISC: Environmental Influence Bloom's: Knowledge F 5. The early study of management as we know it today began with what is now called the technology-driven workplace. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 40 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 6. The classical perspective on management emerged during the 1800s. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 40 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 7. The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 40 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 8. Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 1 REFERENCES: 40 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 9. Scientific management evolved with the use of precise procedures in place of tradition and rules of thumb. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 41 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 10. A criticism of human relations management is that it ignores the social context and workers’ needs. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 41 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 11. One of the criticisms of scientific management is it did not acknowledge variance among individuals. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 41 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 12. Standardization of work and wage incentives are characteristics of behavioral science. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 41 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 13. Scientific management developed a standard method for performing each job. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 41 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 14. With clear definitions of authority and responsibility, division of labor is one of the six characteristics of the ideal bureaucracy. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 42 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 15. Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 43 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 16. Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 44 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 17. Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 44 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 18. The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 44 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 19. Scientific management focuses on employee competence, whereas administrative principles focus on work flow through the organization. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 44 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 20. Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 45 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 21. Unfortunately, Mary Parker Follett's approach to leadership stressed the importance of engineering techniques rather than people. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 45 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 22. A social group within an organization is part of the informal organization. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 46 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 23. The Hawthorne studies resulted in the movement towards scientific management. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 2 REFERENCES: 46 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 24. The human relations movement is also referred to as the dairy farm view of management, meaning that contented cows give more milk, and satisfied workers will give more work. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 47 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 25. The Hawthorne studies led to the early conclusion that positive human relations can lead to significantly higher performance. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 1 REFERENCES: 47 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 26. Theory Y proposes that organizations can take advantage of the imagination and intellect of all of their employees. a.True b.False ANSWER: True POINTS: 1 DIFFICULTY: 2 REFERENCES: 48 LEARNING OBJECTIVES: MGMT.DAFT.12. NATIONAL STANDARDS: United States - BUSPROG: Analytic STATE STANDARDS:United States - LA - DISC: Environmental Influence KEYWORDS: Bloom's: Knowledge OTHER: F 27. According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible. a.True b.False ANSWER: False POINTS: 1 DIFFICULTY: 1