NCCAP National Exam Study Guide latest updated

resident council - Answer- organized meeting with group of residents or participants in a community; meet on a regular basis to discuss safety, concerns, suggestions, also develop plans for activities and trips. professionalism - Answer- to conduct business or activity in a professional way; mark of profession or professional person activity - Answer- to be active; engaged accountability - Answer- responsible for self/actions responsibility - Answer- duty to take charge over someone or something certification - Answer- official document proving status or level of achievement professional organization - Answer- usually non-profit body of people for help and public interests ethics - Answer- practices and principles that oversee ones behavior or activity leisure - Answer- enjoyment; free time advocacy - Answer- support for a cause recreation - Answer- activity for enjoyment interpretive guidelines - Answer- interpret, clarify, define regulations one must follow departmentalization - Answer- when organization is divided into departments to perform different tasks and structures protesting - Answer- strong objection to a course of action or policy profession - Answer- paid occupation involving training and qualifications survey process - Answer- used to gather information through research CCRC - Answer- Continuing Care Retirement Communities; independent, assisted or skilled nursing activism - Answer- policy or action using campaigns to bring forth change NCCAP - Answer- National Certification Council for Activity Professionals; board that certifies professionals of activities deficiency - Answer- lacking, shortage there of continuum of care - Answer- system used to track patients over time through health services organization - Answer- body of people with focal purpose Chain of command - Answer- hierarchy of authority; who reports to who. organizational chart - Answer- structure of organization; chain of commands Tag Number (F Tag) - Answer- federal regulations that govern LTC ombudsman - Answer- official who investigates complaints individuals have against administration validity - Answer- quality of being logically sound reliability - Answer- trustworthy; result of measurement dependent to be accurate. plan of correction - Answer- address the rule cited; identify action that's taken organizational culture - Answer- values and ways of interacting that contribute to the unique social OSHA - Answer- the occupational safety and health administration; ensures safety in workplace. authority - Answer- power to give orders, make decisions, enforcement MSDS - Answer- Material safety data sheets; instructions to safely treat accidents CMS - Answer- Centers for medicare and medicaid services; oversees healthcare programs SNF - Answer- skilled nursing facility; meet long term health care needs regulation - Answer- directive made; maintain